PRESS RELEASE – October 16, 2017. Altus Emergency Center Lumberton on 137 North LHS Drive Lumberton, TX 77657.
Attention Altus Emergency Center Lumberton Patients:
Our billing department has notified our administrative offices that a recent billing statement mailer has gone out with errors due to a system mishap. If you have recently received a billing statement mailed directly from Altus Emergency Center Lumberton between the dates of August 30th, 2017 up until the present date, please be advised that yours may be one that contains inaccurate information. The billing statements that were impacted are all those for patients receiving treatment during Hurricane Harvey with Medicare, Medicaid and Self-Pay.
Altus Emergency Centers is currently working diligently with local, state and federal representatives to have these claims paid. Please be advised that at this time, no payment is expected. However, if you are a commercial insurance patient, your statement will be accurate.
If you prefer, you can ignore this statement and wait for another statement at some point in the future once accurate information on reimbursement from Medicare, Medicaid and FEMA are known. Please accept our most profound apologies for any inconvenience that this system error might have caused you. At Altus Emergency Lumberton, we strive to provide our patients with the finest medical emergency care 24/7. Once again, we promise to have the situation remedied in an expeditious manner. Thank you for your patience and understanding.