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Weathering Any Storm 24/7

Weathering Any Storm 24/7

We are Open 24/7 Before, During and After the Storm

Altus is Committed to Stand By the Community Through Thick and Thin

Through the years, the Altus Community Family has evolved.  Altus Baytown ER has become the preferred ER of Altus Hospital in Baytown, Altus Lumberton has become Altus Lumberton Hospital and Altus Emergency Centers in Waxahachie and Lake Jackson have become CIHQ accredited and now temporarily accept Medicare due to the COVID-19 pandemic.

One thing that has not changed through the years is that all of the Altus facilities are a safe haven for their communities, especially during our harsh hurricane season.  Fortunately, all Altus facilities are ready for each, weathering any storm 24/7.  Our Altus Lumberton Hospital Administrator and Risk Manager, Richelle Blackburn, couldn’t summarize it better:

“We go to great lengths to ensure that our patients and staff are safe. We are prepared and open 24/7 before, during, and after any potential emergency including natural disasters.” – Richelle Blackburn.

She and the rest of the brave staff at Altus Lumberton Hospital were positioned directly in the middle of the area strongest hit by Hurricane Harvey.  With Beaumont hospitals shutting down due to the flooding, the facility was almost a “Noah’s Ark” for communities North and South from Lumberton.

Why We Get Prepared During Hurricane Season

The National Oceanic and Atmospheric Administration (NOAA) is predicting we will have an above-normal hurricane season this year.

During an average hurricane season, we will have 12 named storms, six of which become hurricanes with winds of 74 mph or higher. Out of those six, three turn into major hurricanes with winds of 111 mph or higher.

This year, NOAA predicts we will likely have between 13 and 19 named storms. Up to 10 of these storms will become hurricanes, and between 3 to 6 could become major hurricanes.

Our VP of Clinical Services, Amir Bashiri reflected upon our response to this potential threat:

“With full knowledge of the potential wreck that our storms, floods and hurricanes can have on our communities, Altus always plans ahead so if all other medical facilities close, we can remain open 24/7, fully functional with medical supplies, technology, ER physicians and back up generators.  Basically, we get ready for the worst and expect the best.” – Amir Bashiri RN, BSN, MBA

The Hurricane COMMAND CENTER

Whenever a tropical storm is forming, from experience, we know that these can result in a life-threatening hurricane.  For this reason, we set up command centers in each of our facilities to ensure that our staff and our patients are fully equipped to weather out the storm.  Last month, hurricane Laura came by and, fortunately, did not escalate.  Still, we were ready for a Harvey or worse.  The following are images of our Hurricane Command Center.

Helping You Plan Ahead

We have been fortunate so far this year as far as hurricanes go, however, there is no room to let our guard down.

According to the National Oceanic and Atmospheric Administration (NOAA) this year, we will potentially have a:

“Busy Atlantic hurricane season for 2020”

If you throw COVID-19 into the mix, it’s the recipe for a genuinely challenging time if a damaging storm hits.  We recommend that you check out our free guide on:

How to Prepare for Hurricane Season During COVID-19

This includes:

  • How to Prepare Your Home Emergency Supply Kit
  • How to Create Your Disaster Plan
  • How to Stay Safe During the COVID-19 Pandemic

A Look Back at Hurricane Harvey

We could not be prouder of our dedicated staff, who put aside their personal needs during emergencies such as Hurricane Harvey to offer much needed medical attention to patients who otherwise would not have received any attention.  We saved lives in the process and that is ultimately our mission.

Powerful Images in Drone Photos

Harvey Flooding from an Aerial Perspective.

Through it All, We Remain Open & Ready to Help

We are Always Open and Prepared.

The entire Altus ER Team is proud to be of service to our communities Weathering Any Storm 24/7.

Our expertly trained staff is available 24/7. We are here for you in the event of a medical emergency: before, during and after any storm.

Find an Altus ER Near You.

There’s No Time to Wait in an Emergency!

WHEN THERE’S NO TIME TO WASTE, TRY OUR ONLINE CHECK-IN

Check-In Online

Altus Emergency Centers Texas

is Here for You 24/7

Altus Emergency Centers are all open 24/7/365, with no lines. Our facilities are well-equipped to diagnose and treat everything from major to minor adult and pediatric emergencies. We are honored to be a part of our beautiful Texas communities and work hard each day to help see them grow and prosper!

24 Hour ER Services – Best in Texas

Looking for the best quality 24 hour ER services?

We offer the best freestanding 24 hour ER services in Texas. We have top of the line medical technology and highly experienced ER healthcare experts prepped and ready to come to your aid in Baytown, Lake Jackson, Lumberton, and Waxahachie.

Each ER team is highly efficient in treating chest and abdominal pains, pediatric emergencies, flu symptoms, sports injuries, bone breaks, and fractures, as well as all other major and minor injuries. All services are available 24/7, including weekends and holidays with little to no wait times. After You Receive Quality ER Care, our Patient Advocate will help ensure Hassle-Free Billing.

Our Promise is to Always Help Find the Best Solutions in Benefit of our Patients from the time you walk-in without having to wait in line and when you are personally assisted with the billing process. We are here to help you get well and stay well!

Altus Baytown ER. In-Network with Aetna & Cigna

GREAT NEWS, YOU HAVE BETTER ER OPTIONS!

Altus Baytown ER is Now In-Network with More Insurance Options.

We have exciting news! As of now, Altus Baytown ER is in-network with, Aetna and Aetna TRS, Cigna, Cigna Health Spring, as well as Medicare.

What is the Difference Between In-Network and Out-of-Network Providers?

 

Insurance companies negotiate service rates with a network of facilities to help provide better prices for their members.

The healthcare facilities that agree to offer their services at the negotiated discount rate are considered to be in-network providers.

Any hospital or emergency room that does not have a contract with the insurance company is an out-of-network provider.

Altus Baytown ER the location is Now In-Network with Cigna!

Are In-Network Emergency Rooms Better than Out of Network ER’s?

Not necessarily. The quality of care you receive at an ER center is not dependent on them being part of a network or not.

Rather it depends on the quality of doctors, nurses, technicians, and administrative staff they have working for them as well as the diagnostic equipment they have in their facilities.

All Altus Emergency Centers are known to provide more personalized care and significantly lower wait times. Additionally, we strive to hire only the best doctors, nurses, and technicians to ensure that our patients receive the best care possible.

Moreover, we continuously invest in new technologies that provide faster, more accurate test results that help our physicians make the right diagnosis.

Pediatric to Medicare In-Network with Cigna!

Are Out-Of-Network Providers More Expensive than In-Network Providers?

In most cases, patients will have higher out-of-pocket expenses when they visit an out-of-network facility or doctor.

The big exception to the rule, of course, is Altus Emergency Centers, while not all our facilities are in-network; we offer exceptional service at considerably lower costs in all our locations compared to other out-of-network facilities.

Why Altus Emergency Centers is Different

We’ve always prided ourselves on the high quality of our care, and our patients agree, our staff always goes above and beyond the call of duty.

However, some of our patients expressed their concerns regarding their out-of-pocket expenses for the services we provided, not only did we understand we agreed that we could do better. So we set out to find a solution that worked, and we found it.

family ER care texas Altus Baytown ER is Now In-Network with Cigna!

How Doctor Fees Work

Most doctors who work for hospitals and emergency centers are not employees of the healthcare facility. They are employed as contractors, meaning they set the prices for the services they provide.

If they are not part of an insurance company’s network, it means their prices could be higher than those of in-network providers, and this will mean higher copays for the patient.

To solve this gap, Altus Emergency Centers decided to become a direct employer for all the physicians working at our centers. In simple terms, we created our network, and just like insurance companies negotiate discounted rates, we did the same with our employees.

As a result, we can now provide the same high quality of care at a much lower price compared to other out-of-network facilities.

Can I Only Go to An In-Network ER?

NO!

The law guarantees coverage & treatment for a real emergency. Regardless of the type of healthcare plan or which insurance company you work with, you can visit any ER including our multiple facilities throughout Southeast Texas.

We will process and file a claim with all major insurance companies on your behalf.

pediatric er Altus Baytown ER is Now In-Network with Cigna!

So, What Are The Benefits of Altus Baytown ER Now Being An In-Network Provider?

As we mentioned before, you will receive the best emergency care possible, with guaranteed low wait times.

Additionally, when you come to our facility in Baytown our Patient Advocate can now examine your healthcare plan in detail.

Our team of experts will explain your benefits and provide you with a general overview of where your deductible is today, what you could pay once processed through the ER, as well as the copay associated with your insurance plan.

What this does is eliminate a lot of the confusion and guesswork that is so often associated with the billing process at an out-of-network facility.

Altus Baytown ER Benefits

  • Excellent Care
  • Top-rated Doctors, Nurses, and Technicians
  • Low or No Wait Times
  • Better Service Rates
  • Clear Explanation of Benefits
  • Less Confusion During the Billing Process

Altus Emergency Centers is continuously evolving and improving our level of service. Our Altus Baytown ER facility, the preferred outpatient ER of Altus Hospital, is a clear example of how we are shaping the future of emergency care.

Altus Emergency Centers Texas is Here for You 24/7

Altus ER. We-Have-Dedicated-Specialists

Altus Emergency Centers are all open 24/7/365, with no lines. Our facilities are well-equipped to diagnose and treat major to minor adult and pediatric emergencies.  We are honored to be a part of our beautiful Texas communities and work hard each day to help see them grow and prosper!

24 Hour ER Services – Best in Texas

Looking for the best quality 24 hour ER services?

We offer the best 24 hour ER services in Texas. We’re proud of our top of the line medical technology and highly experienced ER healthcare experts, who are here prepped and ready to help save your life in Baytown, Lake Jackson, Lumberton, and Waxahachie.

Each ER team is highly efficient in treating chest and abdominal pains, pediatric emergencies, flu symptoms, sports injuries, bone breaks, as well as all other major and minor injuries. All services are available 24/7, including weekends and holidays with little to no wait times.

We Stand with Our Community

We Stand with Our Community

These past few months as a community, we’ve faced some hard times with the spread of COVID-19. The pandemic affected us all in one way or another; our children can’t attend school; many workplaces closed down, and we had to learn about social distancing.

Through this entire ordeal, Altus Emergency Centers has remained open, taking care of our friends and neighbors, and we plan to continue doing so.

That is why we wanted to share with you how we are helping our communities cope with the public health crisis and stay safe and healthy.

Can You Get Tested for COVID-19 At Altus Emergency Centers?

The first thing we wanted to address is our testing capabilities. As of right now, the Department Of State And Health Services (DSHS) does not allow freestanding ERs, such as Altus Emergency Centers, to do outpatient testing.

Therefore, if you come to us with symptoms related to COVID-19, we can examine you as an ER visit and take a sample and send it to an authorized laboratory for testing if the physician deems necessary.

How Altus Emergency Centers Is Helping to Care for the Community

In these uncertain times, we understand how scary it is to deal with a medical emergency, especially if you have symptoms associated with COVID-19.

We want you to know Altus Emergency Centers is here for you, and we will not leave you alone in your time of need.

Know Where to Go in Case of an Emergency.

Free Medical Screenings

All patients who visit our emergency centers receive a free medical screening by one of our physicians. After the evaluation and based on symptoms, the physician will make a medical decision to order or not order a COVID-19 test.

As a patient, you have the right to agree or disagree to be seen by a physician. If you agree, your visit is considered an emergency room visit.  For those with commercial insurance, the CARE Act ensures no out of pocket expenses related to the diagnostic test.  Altus Emergency Centers are required to follow these federal rules.

Partnerships for Non-Emergency Needs

It’s not always easy for us as patients to determine if our symptoms or injury requires emergency attention or not, especially when we are scared.

You don’t have to worry; you can come to any one of our centers and let our medical staff evaluate your situation.

At Altus Emergency Centers, we don’t just take care of your health; we also take care of your wallet. We have partnered with local urgent care and other community facilities to provide more cost-effective options for those interested with a non-emergency need.

Additionally, we also can refer patients without symptoms to our county resources.

We are living in difficult, stressful, and scary times. However, Altus Emergency Centers is proud to be a member of the community. The outpouring of support from the local authorities and neighbors who are organizing to look after each other inspires us every day.

 

Altus Emergency Centers stands with our communities. We are confident we will get through this by working together and taking care of one another. Stay safe and healthy.

There’s No Time to Wait in an Emergency!

WHEN THERE’S NO TIME TO WASTE, TRY OUR ONLINE CHECK-IN

Check-In Online

Altus Emergency Centers Texas

is Here for You 24/7

Altus Emergency Centers are all open 24/7/365, with no lines. Our facilities are well-equipped to diagnose and treat everything from major to minor adult and pediatric emergencies. We are honored to be a part of our beautiful Texas communities and work hard each day to help see them grow and prosper!

24 Hour ER Services – Best in Texas

Looking for the best quality 24 hour ER services?

We offer the best freestanding 24 hour ER services in Texas. We have top of the line medical technology and highly experienced ER healthcare experts prepped and ready to come to your aid in Baytown, Lake Jackson, Lumberton, and Waxahachie.

Each ER team is highly efficient in treating chest and abdominal pains, pediatric emergencies, flu symptoms, sports injuries, bone breaks, and fractures, as well as all other major and minor injuries. All services are available 24/7, including weekends and holidays with little to no wait times. After You Receive Quality ER Care, our Patient Advocate will help ensure Hassle-Free Billing.

Our Promise is to Always Help Find the Best Solutions in Benefit of our Patients from the time you walk-in without having to wait in line and when you are personally assisted with the billing process. We are here to help you get well and stay well!

Tips to Reopen Your Business Safely Texas!

Tips to Reopen Your Business Safely Texas

The number of COVID-19 cases continues to rise, sparking a debate of when and how to re-open our economy.  The question on all of our minds is, “How to Reopen Your Business Safely?”

The timeline for reopening is subject to how the pandemic evolves.  Texas Governor Greg Abbott issued an executive order halting the state’s plans to ease lockdown restrictions.

The topic of how to safely reopen businesses is creating much anxiety amongst business owners who are left to navigate a new world of social distancing, face coverings, decreased in-store capacity, and stricter cleaning and disinfecting protocols.

To help businesses in our communities reopen safely, we’ve prepared a set of tips to formulate and execute a plan.

The following information will be of great value to business owners to safely resume operations while safeguarding the wellbeing of their staff and clients and regaining the trust and confidence of the public.

Tips to Re-open Your Business Safely

Prepare Your Establishment for the Transition

It’s crucial to stay informed, as local, state, and federal guidelines can change daily for specific industries as the COVID-19 pandemic evolves.

Business owners might need to physically rearrange their stores to comply with the strategies for community mitigation set forth by the Centers for Disease Control and Prevention (CDC).

To help mitigate the spread of the virus, owners may have to do one or more of the following:

  • Install physical barriers in their stores or office space
  • Changing the layout to create more space between workstations
  • Close communal spaces
  • Stagger shifts and breaks to minimize any unnecessary interactions
Tips to Re-open Your Business Safely

Create an Employee Wellness and Education Plan

Public health officials encourage business owners to allow employees to work remotely when possible. For those companies that require employees to work on-site, preparing a wellness and education plan is imperative.

First, come up with a sanitation program, all employees must follow when at work. Your wellness program should include the following:

  • Providing personal protection equipment (PPE) or face coverings:  The Occupational Safety and Health Administration (OSHA) requires specific industries to use standardized PPE like N95 masks. However, for most businesses providing cloth face coverings will be enough.
  • Temperature checks before commencing work: We can safely expect temperature checks to be a requirement for re-opening businesses, and even if it is not, it’s a good idea to implement it. Designate one person, such as a manager or supervisor, as the recorder to keep better control of the data.
  • Daily wellness checks: Provide your employees with a short daily “symptom survey” to be completed before entering the workplace.

You should schedule a staff training session to cover all aspects of your wellness program and give employees to ask questions before you implement it. Make sure you educate your employees on the proper way to use personal protection equipment (PPE), proper handwashing techniques and require social distancing.

Tips to Re-open Your Business Safely

Safety Measures for Retail Stores

Non-essential retail stores and restaurants need to introduce additional health and safety protocols. These measures are not only a useful, practical public health strategy; they can also help instill confidence in your customers; knowing owners are doing everything they can to keep them safe.

Here are a few tips to minimize person-to-person contact at your place of business:

  • Promote the use of cashless payment methods. Cash touches lots of hands, which can increase the risk of infection. Promoting the use of virtual payment methods or contactless credit/debit cards can help protect your employees and customers.
  • Set up a “pick-up station” at the store entrance. Enable your customers to place an order online and alert them when it’s ready to pick up. This idea will help comply with store capacity guidelines.
  • Install barriers and Delimit Spaces. Delimit spaces to comply with social distancing guidelines. Many people don’t know how far they need to stand apart from others, by setting visual marks for people to stand in line at, you can help guarantee everyone practices safe social distancing.
Tips to Re-open Your Business Safely

Know Where to Go in Case of an Emergency.

Increase Communication

Customers need to know and understand the new rules of engagement established by stores and offices.

Place signs at the entrance and throughout your workplace. Use a unified message across all channels and repeat it often through regular transaction touchpoints.

Your message should be simple and clear, letting people know what they need to do. If you require your clients to apply hand sanitizer when entering your establishment, then you need to have signs and hand sanitizer readily available. If the use of face coverings is mandatory, the poster needs to be outside the establishment or on the front door.

If possible, have a member of your staff at the door to greet and help people navigate safely through your store.

Provide updates when needed, be ready to accept feedback, and adapt your operations accordingly.

Altus Emergency Centers is here to support business owners in our community. As members of the communities we serve, we are committed to doing everything we can to help kickstart our economy and support local businesses.

For more resources on guidelines to help re-open your business safely, please visit:

There’s No Time to Wait in an Emergency!

WHEN THERE’S NO TIME TO WASTE, TRY OUR ONLINE CHECK-IN

Check-In Online

Altus Emergency Centers Texas

is Here for You 24/7

Altus Emergency Centers are all open 24/7/365, with no lines. Our facilities are well-equipped to diagnose and treat everything from major to minor adult and pediatric emergencies. We are honored to be a part of our beautiful Texas communities and work hard each day to help see them grow and prosper!

24 Hour ER Services – Best in Texas

Looking for the best quality 24 hour ER services?

We offer the best freestanding 24 hour ER services in Texas. We have top of the line medical technology and highly experienced ER healthcare experts prepped and ready to come to your aid in Baytown, Lake Jackson, Lumberton, and Waxahachie.

Each ER team is highly efficient in treating chest and abdominal pains, pediatric emergencies, flu symptoms, sports injuries, bone breaks, and fractures, as well as all other major and minor injuries. All services are available 24/7, including weekends and holidays with little to no wait times. After You Receive Quality ER Care, our Patient Advocate will help ensure Hassle-Free Billing.

Our Promise is to Always Help Find the Best Solutions in Benefit of our Patients from the time you walk-in without having to wait in line and when you are personally assisted with the billing process. We are here to help you get well and stay well!

Is a Direct Contract with Health Services Worth It?

What All Employers Should Know:

How to Save Money through a Direct Contract with Health Services.

Rising healthcare costs are a sad sign of our times; few understand this better than employers that sponsor self-insured employee health benefit plans (“self-insured employers”).

Up until now, the model has been to have employers shop around for the best pricing for their employees for their business. Then the employee selects what health benefit is provided through the plan you purchased as a business owner.  

We get in this vicious cycle of an uncontrolled expense based off of employee health issues.

Cost continue to rise for the business man because there is no set control on where employees go. This leads to higher deductibles, premiums, payment year after year all because of lack of control.  What if you could shop for cost-effective medical services, which would, in turn, reduce costs?

When it comes to medical emergencies, it is unreasonable to expect anyone to research affordable care.

You cannot expect someone to drive long distances, during an emergency at which time, every second counts.  In these instances, the decision of where to receive care should be based on proximity, convenience, with little to no wait times.  A decision based purely on cost could put their health or even life at risk.

A Viable Solution to Lowering Health Care Costs

A much better option for self-insured employers is to consider sidestepping health insurers and negotiate directly with local health care providers like Altus Emergency Centers

to lock in reasonable pricing for health services.

A direct contract arrangement will allow employers to negotiate bundled case rates with provider organizations, which is a huge benefit for those businesses looking to cut their health care costs, while still guaranteeing quality care for their employees.

Know Where to Go in Case of an Emergency.

How it Works

When a direct contract is negotiated, a price is arranged for each treatment, diagnostic test, or health service.  This means that the employer will make a single payment to providers and healthcare facilities for all services to treat a specific condition or provide a particular treatment.

Because the middle man was cut out, the providers can lower costs, making it more affordable for self-insured employers.

Benefits of a Direct Contract with Health Services

When you eliminate the middle man, in this case, the insurance company, there are benefits all around.

In a Direct Contract scenario, the course of treatment will be the same, but now at a fixed cost rather than variable.

There wouldn’t be a need to worry about prior authorizations and self-insured employers save money in the long run.

Additionally, employers have more control over employee health benefits.

Direct Contracting with Altus Emergency Centers

We encourage any employer who wishes to negotiate a direct contract for emergency health services, to visit us. We are willing to work with you to provide the best health care possible to your staff and their families.

 

We treat a wide range of conditions including:

  • Primary Emergency Care
  • Pediatric Emergencies
  • Head, back and neck injuries
  • Sports injuries
  • Flu symptoms and complications
  • Chest pain
  • Cuts and scrapes
  • Abdominal pain
  • Orthopedic pain
  • Acute headaches

Additionally, all our facilities are staffed by top-rated emergency doctors and nurses, as well as the most technological diagnostic equipment.

All our centers provide the following services:

  • Dedicated Pediatric Rooms
  • Private Adult Patient Rooms
  • CT Scan
  • Digital X-Ray
  • Ultrasound
  • EKG
  • Full-service Diagnostic Lab

 

If you are a self-insured employer and would like to know more about how you can reduce your health care costs with a direct contract for health services with Altus Emergency Centers, contact us or give us a call and schedule an appointment, together we can provide better care at a more affordable price.

Altus Emergency Centers Texas

is Here for You 24/7

Altus Emergency Centers are all open 24/7/365, with no lines. Our facilities are well-equipped to diagnose and treat everything from major to minor adult and pediatric emergencies.  We are honored to be a part of our beautiful Texas communities and work hard each day to help see them grow and prosper!

24 Hour ER Services – Best in Texas

Looking for the best quality 24 hour ER services?

We offer the best freestanding 24 hour ER services in Texas. We have top of the line medical technology and highly experienced ER healthcare experts prepped and ready to come to your aid in Baytown, Lake Jackson, Lumberton, and Waxahachie.

Each ER team is highly efficient in treating chest and abdominal pains, pediatric emergencies, flu symptoms, sports injuries, bone breaks, and fractures, as well as all other major and minor injuries. All services are available 24/7, including weekends and holidays with little to no wait times.  After You Receive Quality ER Care, our Patient Advocate will help ensure Hassle-Free Billing.

Our Promise is to Always Help Find the Best Solutions in Benefit of our Patients from the time you walk-in without having to wait in line and when you are personally assisted with the billing process.  We are here to help you get well and stay well!

Two Altus ER Centers Locations Are Now CIHQ Accredited

Two Altus Emergency Centers Locations Are Now CIHQ Accredited

    Altus Emergency Centers CIHQ Accredited.

Altus Emergency Centers announced that it had obtained the Center for Improvement in Healthcare Quality (CIHQ) accreditation for two of its locations.

The Altus Emergency Centers in Waxahachie and Lake Jackson recently received accreditation by one of the leading nation-wide accreditation providers for free-standing emergency centers (FSEC).

The American College of Emergency Physicians (ACEP) fully endorses the prestigious CIHQ free-standing emergency centers (FSEC) accreditation program.

It bears mentioning that the ACEP is the leading professional body for emergency physicians and the organization responsible for setting the standards for emergency medical care in the United States.

Altus Emergency Centers CIHQ Accredited

The Process of Accreditation

Obtaining CIHQ accreditation is not an easy process. Any Emergency Center striving to achieve certification must first successfully implement and prove compliance with the strict standards set by the accrediting body.

A crucial step towards Altus receiving accreditation was passing the announced onsite review from CIHQ representatives, where the agents evaluated every aspect of the service provided at the two Emergency Center locations.

The team of CIHQ surveyors reviewed different areas, including management, leadership and administrative procedures, the environment of care, infection prevention and control protocols within the emergency center grounds, as well as emergency management.

Why Altus Emergency Centers Became Accredited

Altus Emergency Centers is synonymous of excellence among providers of emergency medical care in all the communities they serve.

Their decision to become CIHQ accredited is proof of their continued promise of providing the best care to the residents of Waxahachie and Lake Jackson.

Having accreditation status helps ensure that patients receive excellent emergency care that far exceeds minimum standards for safe, quality healthcare. This way, patients can rest easy knowing they are in the best hands.

Ongoing Improvements

Accreditation certificates are valid for 36 months; during this time, Altus Emergency Centers must be in continuous compliance with CIHQ standards, requirements, and policies.

Before the 36 months expire, both accredited Altus ER locations must undergo another full survey to maintain their accreditation status.

Additionally, during the 36 months that the accreditation is valid for, the Waxahachie and Lake Jackson locations must continuously comply with all safety standards and policies as stipulated by the CIHQ.

To ensure its compliance, the accrediting body will monitor and periodically survey both locations. The purpose of these ongoing surveys is to help identify deficiencies and, when possible correct them in real-time.

 

“Our staff worked very hard to implement improvements in all areas ahead of our onsite visit. The result of the survey shows what an excellent job they did. This level of commitment from our staff will undoubtedly reinforce the trust we’ve earned over the years from the communities we serve.” Commented Mr. Kevin Herrington President and CEO of Altus

Know Where to Go in Case of an Emergency.

Immediate Benefits for the Community

Having a CIHQ accredited emergency center close to home offers many benefits to the residents of Waxahachie and Lake Jackson, namely the implementation of standardized safety and service procedures and protocols.

Therefore, patients can expect to receive quality medical services in a safe environment equipped with the latest technology anytime they need to visit the ER.

 

‘While having received accreditation is an important milestone for our organization. Our primary goal has always been to provide our patients with the highest quality emergency medical care. This achievement confirms how much we value the wellbeing of our patients and their families.” Kevin Herrington

Accredited Altus Emergency Centers Locations

 

Altus Waxahachie ER

Address

1791 N. Highway 77 (Dallas Highway)

Waxahachie, Texas 75165

Phone

(469) 732-3151

 

Altus Lake Jackson ER

Address

200 Oak Drive South

Lake Jackson, TX 77566

Phone

(832) 241-5680

There’s No Time to Wait in an Emergency!

WHEN THERE’S NO TIME TO WASTE, TRY OUR ONLINE CHECK-IN

Check-In Online

Altus Emergency Centers Texas

is Here for You 24/7

Altus Emergency Centers are all open 24/7/365, with no lines. Our facilities are well-equipped to diagnose and treat everything from major to minor adult and pediatric emergencies. We are honored to be a part of our beautiful Texas communities and work hard each day to help see them grow and prosper!

24 Hour ER Services – Best in Texas

Looking for the best quality 24 hour ER services?

We offer the best freestanding 24 hour ER services in Texas. We have top of the line medical technology and highly experienced ER healthcare experts prepped and ready to come to your aid in Baytown, Lake Jackson, Lumberton, and Waxahachie.

Each ER team is highly efficient in treating chest and abdominal pains, pediatric emergencies, flu symptoms, sports injuries, bone breaks, and fractures, as well as all other major and minor injuries. All services are available 24/7, including weekends and holidays with little to no wait times. After You Receive Quality ER Care, our Patient Advocate will help ensure Hassle-Free Billing.

Our Promise is to Always Help Find the Best Solutions in Benefit of our Patients from the time you walk-in without having to wait in line and when you are personally assisted with the billing process. We are here to help you get well and stay well!

Houston Rodeo 2020 News Update

Big Rodeo in Houston Giveaway 2020: News Update

 

Due to public safety and health concerns raised by the recent Coronavirus spread, the Houston Rodeo has recently announced its cancellation.  For this reason, we will not be able to give away free tickets to the Lizzo concert previously scheduled for March 13th, at the NRG Stadium. This concert has been cancelled as well as all others participating in the Houston Rodeo.  Thank you to all who participated.  Please remember to follow all safety guidelines including to wash your hands correctly to avoid the spread of infectious illnesses as recommended by the CDC.

Please feel free to check out our tips to enjoy fun and safe Spring Break for the whole family.

The following is a copy of the recent press release made by the Houston Rodeo:

Houston Rodeo 2020 NEWS UPDATE

 

2020 NEWS UPDATE – Source Rodeo Houston

In the interest of public health, the City of Houston and the Houston Health Department have ordered the Houston Livestock Show and Rodeo™ to close. The Rodeo will respectfully and dutifully comply with the City’s order.

The Rodeo is deeply saddened; however, the safety and well-being of our guests and our community is our top priority. Out of precaution, the City has decided that this is the best course of action for our community.

The Houston Livestock Show and Rodeo has been a fabric of this community since 1932. Having to close early is extremely difficult as guests, volunteers, exhibitors, rodeo athletes and entertainers look forward to the 20 days of the Rodeo each year.

We look forward to the 2021 Houston Livestock Show and Rodeo to continue to promote agriculture, education, entertainment and Western heritage. We will provide additional information as it becomes available. Updates will be posted at rodeohouston.com/2020.

Altus Emergency Centers Texas is Here for You 24/7

Altus ER. We-Have-Dedicated-Specialists

Altus Emergency Centers are all open 24/7/365, with no lines. Our facilities are well-equipped to diagnose and treat everything from major to minor adult and pediatric emergencies.  We are honored to be a part of our beautiful Texas communities and work hard each day to help see them grow and prosper!

24 Hour ER Services – Best in Texas

Looking for the best quality 24 hour ER services?

We offer the best 24 hour ER services in Texas. We have top of the line medical technology and highly experienced ER healthcare experts prepped and ready to come to your aid in Baytown, Lake Jackson, Lumberton, and Waxahachie.

Each ER team is highly efficient in treating chest and abdominal pains, pediatric emergencies, flu symptoms, sports injuries, and bone breaks, as well as all other major and minor injuries. All services are available 24/7, including weekends and holidays with little to no wait times.  After You Receive Quality ER Care, our Patient Advocate will help ensure Hassle-Free Billing.

Our Promise is to Always Help Find the Best Solutions in Benefit of our Patients from the time you walk-in without having to wait in line and when you are personally assisted with the billing process.  We are here to help you get well and stay well!

No Surprise Medical Bills Here!

No Surprise Medical Bills Here!

Altus™ Emergency Is At The Forefront of Patient Advocacy

Last year Altus Emergency Centers announced their bold plan to eliminate surprise bills from their billing process.

After more than six months of having implemented their revolutionary plan, their senior management team confirms that their strategy has surpassed all their expectations.

When asked to comment on how the measures to prevent surprise bills have impacted their users, Kevin Herrington, MBA, FACHE President Altus™ Emergency Centers said:

KEvin-Altus Emergency

“Patients feel more confident now when they visit our centers to receive emergency medical attention because they know they won’t have to overpay for quality treatment, have excessive wait times or receive a surprise bill in the mail afterward.”

The Law Protects Texas Patients

Starting on January 1st, 2020, Texas law protects patients with state-regulated health insurance from surprise medical bills in the event of a medical emergency.

Altus Emergency Centers applauds the lawmaker’s decision to place patient interest first; however, it’s important to note that this law only covers an estimated 16% of Texans.

The approach Altus Emergency Centers has taken, on the other hand, benefits all their patients, including servicemen and women and their families covered through TRICARE. Additionally, Medicare patients are now accepted at the Altus Baytown ER and very soon to be at Altus Lumberton Hospital.  Best of all, there are no surprise medical bills here!

Know Where to Go in Case of an Emergency.

How Has Altus Emergency Centers No Surprise Bill Strategy Impacted Patients

Patients who visit any of the Altus ER locations have always benefited from top-rated medical care and customer service. With this new strategy, patients have more personalized attention, as the doctors who treat them are now directly involved by Altus management.  Altus also oversees and has control on the billing of these professional services.

The move to partner with doctors, technicians, and nurses directly has helped reduce staff turnover, and as a result, our centers now have a more family-oriented feel, which helps reduce patient stress and create a heightened sense of wellbeing.

The most significant impact, of course, is the financial benefit for the patients. Altus renegotiated all their physician fees to help lower the cost and out of pocket expenses for all patients.

“We were concerned with the financial burden a medical emergency can pose for American families, especially those living in rural areas where the options for quality healthcare are limited. Therefore, our priority was to do everything in our power to help reduce out-of-pocket expenses without compromising the quality of our service. Today we are pleased to say we succeeded.” Kevin Herrington

For the first day, Altus Emergency Centers opened its doors to the public; their primary focus has been the patients. Patient Advocate services are at the center of their business model.

Patients with questions about their insurance plan coverage are advised by experts to ensure they receive the maximum benefits their healthcare plan offers.

Additionally, the Patient Advocate files insurance claims in the name of the customer. And thanks to Altus Emergency Centers’ in-house billing system, invoices are now easier to understand.

There’s No Time to Wait in an Emergency!

WHEN THERE’S NO TIME TO WASTE, TRY OUR ONLINE CHECK-IN

Check-In Online

Altus Emergency Centers Texas

is Here for You 24/7

Altus Emergency Centers are all open 24/7/365, with no lines. Our facilities are well-equipped to diagnose and treat everything from major to minor adult and pediatric emergencies. We are honored to be a part of our beautiful Texas communities and work hard each day to help see them grow and prosper!

24 Hour ER Services – Best in Texas

Looking for the best quality 24 hour ER services?

We offer the best freestanding 24 hour ER services in Texas. We have top of the line medical technology and highly experienced ER healthcare experts prepped and ready to come to your aid in Baytown, Lake Jackson, Lumberton, and Waxahachie.

Each ER team is highly efficient in treating chest and abdominal pains, pediatric emergencies, flu symptoms, sports injuries, bone breaks, and fractures, as well as all other major and minor injuries. All services are available 24/7, including weekends and holidays with little to no wait times. After You Receive Quality ER Care, our Patient Advocate will help ensure Hassle-Free Billing.

Our Promise is to Always Help Find the Best Solutions in Benefit of our Patients from the time you walk-in without having to wait in line and when you are personally assisted with the billing process. We are here to help you get well and stay well!

Altus Baytown ER is Now In-Network with Cigna!

GREAT NEWS, HELLO CIGNA!

Altus Baytown ER is Now In-Network with Cigna!

We have exciting news! As of now, Altus Baytown ER is an in-network provider for Cigna. In other words, Altus Baytown ER is Now In-Network with Cigna!

What is the Difference Between In-Network and Out-of-Network Providers?

 

Insurance companies negotiate service rates with a network of facilities to help provide better prices for their members.

The healthcare facilities that agree to offer their services at the negotiated discount rate are considered to be in-network providers.

Any hospital, or emergency room that does not have a contract with the insurance company is an out-of-network provider.

Altus Baytown ER the location is Now In-Network with Cigna!

Are In-Network Emergency Rooms Better than Out of Network ER’s?

Not necessarily. The quality of care you receive at an ER center is not dependent on them being part of a network or not.

Rather it depends on the quality of doctors, nurses, technicians, and administrative staff they have working for them as well as the diagnostic equipment they have in their facilities.

All Altus Emergency Centers are known to provide more personalized care and significantly lower wait times. Additionally, we strive to hire only the best doctors, nurses, and technicians to ensure that our patients receive the best care possible.

Moreover, we continuously invest in new technologies that provide faster, more accurate test results that help our physicians make the right diagnosis.

Pediatric to Medicare In-Network with Cigna!

Are Out-Of-Network Providers More Expensive than In-Network Providers?

In most cases, patients will have higher out-of-pocket expenses when they visit an out-of-network facility or doctor.

The big exception to the rule, of course, is Altus Emergency Centers, while not all our facilities are in-network; we offer exceptional service at considerably lower costs in all our locations compared to other out-of-network facilities.

Why Altus Emergency Centers is Different

We’ve always prided ourselves on the high quality of our care, and our patients agree, our staff always goes above and beyond the call of duty.

However, some of our patients expressed their concerns regarding their out-of-pocket expenses for the services we provided, not only did we understand we agreed that we could do better. So we set out to find a solution that worked, and we found it.

family ER care texas Altus Baytown ER is Now In-Network with Cigna!

How Doctor Fees Work

Most doctors who work for hospitals and emergency centers are not employees of the healthcare facility. They are employed as contractors, meaning they set the prices for the services they provide.

If they are not part of an insurance company’s network, it means their prices could be higher than those of in-network providers, and this will mean higher copays for the patient.

To solve this gap, Altus Emergency Centers decided to become a direct employer for all the physicians working at our centers. In simple terms we created our network, and just like insurance companies negotiate discounted rates, we did the same with our employees.

As a result, we can now provide the same high quality of care at a much lower price compared to other out-of-network facilities.

If I Have a Cigna Plan, Can I Only Go to An In-Network ER?

NO!

The law guarantees coverage & treatment for a real emergency. Regardless of the type of healthcare plan or which insurance company you work with, you can visit any ER including our multiple facilities throughout Southeast Texas.

We will process and file a claim with all major insurance companies on your behalf.

pediatric er Altus Baytown ER is Now In-Network with Cigna!

So, What Are The Benefits of Altus Baytown ER Now Being An In-Network Provider?

As we mentioned before, you will receive the best emergency care possible, with guaranteed low wait times.

Additionally, when you come to our facility in Baytown our Patient Advocate can now examine your Cigna healthcare plan in detail.

Our team of experts will explain your benefits and provide you with a general overview of where your deductible is today, what you could pay once processed through the ER, as well as the copay associated with your insurance plan.

What this does is eliminate a lot of the confusion and guesswork that is so often associated with the billing process at an out-of-network facility.

Altus Baytown ER Benefits

  • Excellent Care
  • Top-rated Doctors, Nurses, and Technicians
  • Low or No Wait Times
  • Better Service Rates
  • Clear Explanation of Benefits
  • Less Confusion During the Billing Process

Altus Emergency Centers is continuously evolving and improving our level of service. Our Altus Baytown ER facility, the preferred outpatient ER of Altus Hospital, is a clear example of how we are shaping the future of emergency care.

Altus Emergency Centers Texas is Here for You 24/7

Altus ER. We-Have-Dedicated-Specialists

Altus Emergency Centers are all open 24/7/365, with no lines. Our facilities are well-equipped to diagnose and treat major to minor adult and pediatric emergencies.  We are honored to be a part of our beautiful Texas communities and work hard each day to help see them grow and prosper!

24 Hour ER Services – Best in Texas

Looking for the best quality 24 hour ER services?

We offer the best 24 hour ER services in Texas. We’re proud of our top of the line medical technology and highly experienced ER healthcare experts, who are here prepped and ready to help save your life in Baytown, Lake Jackson, Lumberton, and Waxahachie.

Each ER team is highly efficient in treating chest and abdominal pains, pediatric emergencies, flu symptoms, sports injuries, bone breaks, as well as all other major and minor injuries. All services are available 24/7, including weekends and holidays with little to no wait times.

4th Annual Lumberton Christmas Tree Lighting

Lumberton Christmas Tree Lighting!

It was a magical night December 6th at the Lumberton Christmas Tree Lighting 2019.  We joined the community celebration surrounding the lighting of the Christmas tree at the Lumberton City Park on Hwy 241.  It was a delight for Altus Emergency to join Mr. and Mrs. Clause and all of the fun the City of Lumberton had planned by providing a Christmas scene photos for all who came.  Other activities that took place were Christmas caroling, bounce house fun for the kids, hayride, crafts and of course, yummy hot chocolate, milk and cookies.

Way to go Mayor! The City had a great Tree Lighting Ceremony last Friday! Thank you for all you do!

Altus Emergency Lumberton Helped Capture the Moment!

Thank you to Richelle Blackburn, Reagan Gillespie, and everyone who came together to help make the 4th Annual Lumberton Christmas Tree Lighting a huge success!  Check out the event photos posted below.

Know Where to Go in Case of an Emergency.

Merry Christmas from all of us!

At Altus Emergency Centers, we are all about safe fun for everyone. It is a pleasure to be a part of our a wonderful tradition bringing a safe, fun and Merry Christmas to everyone.  We are here to care for you during an emergency, 24/7, including over the holidays.

There’s No Time to Wait in an Emergency!

WHEN THERE’S NO TIME TO WASTE, TRY OUR ONLINE CHECK-IN

Check-In Online

Altus Emergency Centers Texas

is Here for You 24/7

Altus Emergency Centers are all open 24/7/365, with no lines. Our facilities are well-equipped to diagnose and treat everything from major to minor adult and pediatric emergencies. We are honored to be a part of our beautiful Texas communities and work hard each day to help see them grow and prosper!

24 Hour ER Services – Best in Texas

Looking for the best quality 24 hour ER services?

We offer the best freestanding 24 hour ER services in Texas. We have top of the line medical technology and highly experienced ER healthcare experts prepped and ready to come to your aid in Baytown, Lake Jackson, Lumberton, and Waxahachie.

Each ER team is highly efficient in treating chest and abdominal pains, pediatric emergencies, flu symptoms, sports injuries, bone breaks, and fractures, as well as all other major and minor injuries. All services are available 24/7, including weekends and holidays with little to no wait times. After You Receive Quality ER Care, our Patient Advocate will help ensure Hassle-Free Billing.

Our Promise is to Always Help Find the Best Solutions in Benefit of our Patients from the time you walk-in without having to wait in line and when you are personally assisted with the billing process. We are here to help you get well and stay well!

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😱 EMERGENCIES CAN BE SCARY!
This Halloween, 💀 Don't Turn into a Skeleton Waiting in Line!
🚨 Go to the NO WAIT ER Open 24/7, In-House Doctors 👨‍⚕️

⏱️ Check it out 👉 https://www.altusemergency.com/
🏥 #AltusERCenters Happy Halloween!

🌝 It looks like we're forecasting GREAT WEATHER AHEAD!
Tonight, we root for the #HoustonAstros . ⚾ 🏆 #TakeItBack Guys!
🎃 On #Halloween, we'll see you at the #TrunkorTreatLumberton2019!
Oct. 31st, 6:30pm - 8:30pm 137@ N Lhs Dr, Lumberton