Dr. Suchmor Thomas, Altus Lake Jackson ER Medical Director

Introducing Dr. Suchmor Thomas, MD. 

Lake Jackson’s New Medical Director

We are pleased to introduce Dr. Suchmor Thomas, MD, the new medical director for our Lake Jackson center.

For years, Altus Emergency Center Lake Jackson has been an intricate part of the community. We continuously try to improve the lives of the members of our community by partnering with various organizations.

Our goal has always been to provide the best care for our patients and to help advance our tightknit community.

We feel our recent changes in how we staff our Emergency Centers speaks volumes as to how much we want to make a difference in the lives of patients.

Direct Staffing

A few months back, Altus Emergency Centers made the bold decision to directly hire all the doctors that would work in our ER centers.

There were several reasons for this decision:

We understood that many of you had billing issues with the previous group. We now have more control from the billing. Our billing team located in the facility will now be taking care of the physicians’ bills.

We have better control to select the physicians we want working at the facility giving us more access to pick the best in the area.

We believe we have successfully accomplished all these goals. There are, however, a few issues we are dealing with, mostly regarding billing for services before our direct staffing took place.

Know Where to Go in Case of an Emergency.

Patient Advocate Can Help With Your Billing Issues

If you have questions regarding billing, especially for physician fees for services in our ER before June of 2019, please contact our Patient Advocate.

Our team of experts will work tirelessly to lower the amount of your bill. Additionally, they can help create a personalized payment plan that adjusts to your financial needs.

kim gries lake jackson and baytown patient advocate

The Importance of Having an Experienced ER Doctor in Charge

Dr. Suchmor Thomas has vast experience working in the ER, which is one of the reasons we chose him for the position of medical director.

Working as an ER doctor requires much preparation, nerves of steel, as well as passion and dedication. ER physicians need to be able to make split-second life-saving decisions; this requires not only knowledge, excellent communication skills, and confidence.

All physicians working in our emergency centers have these qualities, which is why we knew our medical director must also have them. The choice to hire Dr. Thomas as our medical director came as a result of his preparation, excellent performance, and the respect he has earned from his peers in our ER.

We stole a few precious minutes out of the busy day of Dr. Thomas to get to know him better. We think he is a terrific individual and a gifted physician, but don’t take our word for it, read on to get to know him better.

Dr. Suchmor Thomas discusses the importance of time in an emergency

Q: Dr. Suchmor Thomas, you have an unusual name, where are you from?

A: Dr. Thomas

I am from a small village in India called Cochin.

 

Q: What did you first want to be when you grew up?

A: Dr. Thomas

I always wanted to be a physician. We had one physician in my area. Who took care of everyone in our village from the cradle to the grave. He never minded what time we woke him up, he was always there, with a smile on his face, ready to help us, just like anyone at Altus family.

 

Q: Did you have a nickname growing up?

A: Dr. Thomas

“Sachin” – My parents and relatives call me that.

Q: What do you do when you are not working? Do you have any hobbies or interests outside of work?

A: Dr. Thomas

I love networking, meeting people. I also enjoy traveling and hiking.

Q: What’s a fun fact about you many people may not know?

A: Dr. Thomas

I am always ready to party!

Q: How would you describe yourself?

A: Dr. Thomas

I think of myself as fun-loving, easy to get along with, and I always try to have a smile.

 

Q: Fill in the blank:  I really love________

A: Dr. Thomas

“People.”

Q: We know you are a very family-oriented individual, tell us a little about your family, Dr. Suchmor Thomas.

A: Dr. Thomas

Yes, my family is very important to me, my wife’s name is Angela, we have four amazing kids:  Ben – 16 year old boy, Anna – 9 year old girl, and Isabella – 7 year old girl.

 

Q: Let’s talk about your credentials, what can you tell us about your studies and any specialties.

A: Dr. Thomas

I boarded in family medicine. However, I’ve worked in Emergency Medicine since my graduation in 2007.

 

Q: Why did you decide to go into emergency medicine?

A: Dr. Thomas

I love taking care of patients when they need the most when you have to make the most critical care decision for the patients. When every second, every minute count.

 

Q: Who has been your most significant influence or your mentor?

A: Dr. Thomas

The local physician from the village where I grew up, as I mentioned before he was always available to help.

 

Q: What is your most significant achievement to date – personal or professional?

A: Dr. Thomas

To be a husband, father, and physician.

 

Q: What is your motto or personal mantra?

A: Dr. Thomas

Help everyone, every time. Patients come first.

 

Q: How did you first hear about Altus Emergency?

A: Dr. Thomas

I heard about Altus Emergency the old fashion way, coworkers.

 

Q: What is your management style? How do you like to communicate with your team?

A: Dr. Thomas

Open communication is the best policy.

 

Q: How would you describe your bedside manner?

A: Dr. Thomas

I always like to shake hands, sit down, listen to patients and their family members.

 

Q: What is a typical day like?

A: Dr. Thomas

No two days are the same, but what I can assure is days in the ER are usually busy.

 

Q: How would you describe the company culture here?

A: Dr. Thomas

It’s a family.

 

Q: What do you love most about working with Altus Emergency?

A: Dr. Thomas

I love everyone at Altus. It’s like one big family away from family. They always take care of us. Never miss home when you are at Altus. I also love the teamwork, I can honestly say we have an awesome staff.

 

Q: What advice would you give to recent new staff?

A: Dr. Thomas

Be part of the team, always willing to help, go above and beyond.

 

We are thrilled to have Dr. Suchmor Thomas as the new medical director for our Lake Jackson facility. We know his expertise will contribute to further our mission of providing quality emergency care to the Lake Jackson community.

Altus-Emergency-Center-Lake-Jackson-Texas-Best-ER-Care

Altus Emergency Centers Texas

is Here for You 24/7

Altus Emergency Centers are all open 24/7/365, with no lines. Our facilities are well-equipped to diagnose and treat everything from major to minor adult and pediatric emergencies.  We are honored to be a part of our beautiful Texas communities and work hard each day to help see them grow and prosper!

24 Hour ER Services – Best in Texas

Looking for the best quality 24 hour ER services?

We offer the best freestanding 24 hour ER services in Texas. We have top of the line medical technology and highly experienced ER healthcare experts prepped and ready to come to your aid in Baytown, Lake Jackson, Lumberton, and Waxahachie.

Each ER team is highly efficient in treating chest and abdominal pains, pediatric emergencies, flu symptoms, sports injuries, bone breaks, and fractures, as well as all other major and minor injuries. All services are available 24/7, including weekends and holidays with little to no wait times.  After You Receive Quality ER Care, our Patient Advocate will help ensure Hassle-Free Billing.

Our Promise is to Always Help Find the Best Solutions in Benefit of our Patients from the time you walk-in without having to wait in line and when you are personally assisted with the billing process.  We are here to help you get well and stay well!

ER Nurses Make a World of Difference

ER Nurses Make a World of Difference

Our fantastic ER nurses make a difference in the lives of our patients and their colleagues every day. With their compassion, empathy, and passion for what they do, they provide help make our days brighter and our lives fuller.

History of Emergency Nurses Day

Emergency Nurses Day is an annual event, celebrated on the second Wednesday of October. The observance started in Australia 30 years ago. Given how much ER nurses impact the workplace, it quickly became an international observance.

In the United States, we dedicate a whole week to thank these amazing human beings for their hard work. National ER Nurses Week runs from Oct 6th to Oct 12, and the Emergency Nurses Association is in charge of promoting and sponsoring the week-long event. 

Why Do Emergency Nurses Deserve Special Appreciation?  

Nurses across the country do exemplary work. However, emergency nurses deserve special recognition because the environment in which they must work requires quick thinking and nerves of steel. 

The Emergency Room staff needs to make split-second life or death decisions. Nurses are often the first person a patient sees when they enter our Emergency Room. These people are often in severe pain, shock, and scared. The reassurance, compassion, and empathy of ER nurses make all the difference to these patients and their families.

Know Where to Go in Case of an Emergency.

Role of ER Nurses

Every day, emergency nurses must tackle diverse tasks with professionalism, efficiency, and above all—caring.

Patient-Care: Working at an emergency center means ER nurses will need to care for a wide range of injuries and illnesses. Some might be mild emergencies, while others may involve trauma, heart attacks, or traumatic brain injuries. The wide variety of patient conditions requires that ER nurses have specialized training and qualifications. In addition, a strong character that can keep its cool in extremely stressful situations is indispensable.

Education: The nurses at Altus Emergency Centers are outstanding members of the communities that we serve. As such, they are always available to help us promote our wellness programs, and educate the public on how to prevent injuries. Additionally, nurses are the most prominent advocates for patients who visit our ER centers. Not only do they assist the patient during their stay at our facilities, but they also explain the care needed to ensure a speedy recovery once the patient goes home.

Leadership: Part of the company culture at Altus Emergency Centers focuses on working as a unit. Our nurses are perhaps the best liaisons in our organization. They work closely with administrators, lab technicians, doctors, and of course, patients. Because of this, emergency room nurses must have strong leadership skills that allow them to build solid relationships with every member of our team.

A Special Thank You to Our Invaluable Nurses

At Altus Emergency Centers, we know the quality of the people that work with us. Moreover, every patient we see gets a chance to meet the most amazing, professional, and caring nurses ever!

Our organization could not provide the care needed by our communities, were it not for the hard work and dedication that our nurses put into every minute of their workday. 

These brave, compassionate angels help us save lives every day, and we could not be more proud and grateful to have them by our side.

To all of you who give so much to both patients and colleagues, “Thank You” from the bottom of our hearts for a job well done!

There’s No Time to Wait in an Emergency!

WHEN THERE’S NO TIME TO WASTE, TRY OUR ONLINE CHECK-IN

Check-In Online

Altus Emergency Centers Texas

is Here for You 24/7

Altus Emergency Centers are all open 24/7/365, with no lines. Our facilities are well-equipped to diagnose and treat everything from major to minor adult and pediatric emergencies. We are honored to be a part of our beautiful Texas communities and work hard each day to help see them grow and prosper!

24 Hour ER Services – Best in Texas

Looking for the best quality 24 hour ER services?

We offer the best freestanding 24 hour ER services in Texas. We have top of the line medical technology and highly experienced ER healthcare experts prepped and ready to come to your aid in Baytown, Lake Jackson, Lumberton, and Waxahachie.

Each ER team is highly efficient in treating chest and abdominal pains, pediatric emergencies, flu symptoms, sports injuries, bone breaks, and fractures, as well as all other major and minor injuries. All services are available 24/7, including weekends and holidays with little to no wait times. After You Receive Quality ER Care, our Patient Advocate will help ensure Hassle-Free Billing.

Our Promise is to Always Help Find the Best Solutions in Benefit of our Patients from the time you walk-in without having to wait in line and when you are personally assisted with the billing process. We are here to help you get well and stay well!

PRN Emergency Room Nurse – PT Job Opening

PRN Emergency Room Nurse – Altus Baytown ER

This is an excellent opportunity to work with one of the finest Emergency Rooms in Texas.

Altus Baytown ER is currently seeking to fill the position of PRN Emergency Room Nurse.  Please review the following job requirements and submit your resume to ERjobs@altusemergency.com.

PRN Emergency Room Nurse Job Summary

PRN (As Needed) position. Provides direct and indirect patient care in the ER setting and provides care that reflects initiative, flexibility, and responsibility indicative of professional expectation with a minimum of supervision. The Emergency Room Nurse is able to triage safely, rapidly and accurately.

Job Type: Part-time

Experience:

Emergency Room: 1 year (Required)

License:

ACLS (Required)
PALS (Required)
Registered Nurse (RN) (Required)
BLS for Healthcare Providers (Required)

Schedule:

 

  • 12 Hour Shift
  • Monday to Friday
  • Weekends

Apply Today!

Be a part of the winning team at Altus Emergency Centers!

In order to apply for the position of PRN Emergency Room Nurse, please submit your resume to ERjobs@altusemergency.com.

Know Where to Go in Case of an Emergency.

Altus Emergency Centers Texas

is Here for You 24/7

Altus Emergency Centers are all open 24/7/365, with no lines. Our facilities are well-equipped to diagnose and treat everything from major to minor adult and pediatric emergencies.  We are honored to be a part of our beautiful Texas communities and work hard each day to help see them grow and prosper!

24 Hour ER Services – Best in Texas

Looking for the best quality 24 hour ER services?

We offer the best freestanding 24 hour ER services in Texas. We have top of the line medical technology and highly experienced ER healthcare experts prepped and ready to come to your aid in Baytown, Lake Jackson, Lumberton, and Waxahachie.

Each ER team is highly efficient in treating chest and abdominal pains, pediatric emergencies, flu symptoms, sports injuries, bone breaks, and fractures, as well as all other major and minor injuries. All services are available 24/7, including weekends and holidays with little to no wait times.  After You Receive Quality ER Care, our Patient Advocate will help ensure Hassle-Free Billing.

Our Promise is to Always Help Find the Best Solutions in Benefit of our Patients from the time you walk-in without having to wait in line and when you are personally assisted with the billing process.  We are here to help you get well and stay well!

Imaging Scheduler – FT Job Opening

Imaging Scheduler – FT Job Opening – Altus Baytown ER

This is an excellent opportunity to work with one of the finest Emergency Rooms in Texas.

Altus Baytown ER is currently seeking to fill the position of Imaging Scheduler.  Please review the following job requirements and submit your resume to ERjobs@altusemergency.com.

Imaging Scheduler Job Summary

Accurately schedules all imaging procedures, based on allocated time, availability, and potential conflicts. The staff of the center is based on a teamwork concept. Employees may be cross-trained in other administrative areas and may be expected to perform duties other than their normal ones as staffing and patient needs change.

Duties and Responsibilities

  • Coordinates efficient scheduling of imaging procedures
  • Responsible for insurance verification for all patients and pre-certification of test for patients as needed
  • Maintains and updates practice tally daily
  • Acts as Patient Advocate in conjunction with PPACA
  • Assists with calculating cash estimates for patients on an upcoming procedure
  • Schedule and coordinate transportation services for patients
  • Answers phone for incoming calls as necessary
  • Performs other clerical duties as assigned
  • Help to check dates on expirables, i.e. medication, chemicals, equipment, etc….
  • Helps the company to attain 5% expenditure minimization goal
  • Maintain supplies for all office machines and order maintenance as necessary
  • Maintains and keeps up-to-date with established Center/departmental policies and procedures
  • Maintains confidentiality of patient and Center related business
  • Develops and maintains an effective working relationship with patients, families, visitors and other Center employees
  • Documents concisely, precisely and accurately on all records or documents as indicated by policy.
  • Participates in Quality Assessment activities as directed for the continuous improvement of patient care and Center business
  • Coordinates efficient scheduling of imaging procedures

Experience

  • High school graduate or equivalent
  • Computer skills
  • Basic Office Skills
  • Knowledge of Medical Terminology
  • Must be Alert, honest and of good character.
  • Must be personable and accommodating to the customer.

Apply Today!

Be a part of the winning team at Altus Emergency Centers!

In order to apply for the position of Imaging Scheduler, please submit your resume to ERjobs@altusemergency.com.

Know Where to Go in Case of an Emergency.

Altus Emergency Centers Texas

is Here for You 24/7

Altus Emergency Centers are all open 24/7/365, with no lines. Our facilities are well-equipped to diagnose and treat everything from major to minor adult and pediatric emergencies.  We are honored to be a part of our beautiful Texas communities and work hard each day to help see them grow and prosper!

24 Hour ER Services – Best in Texas

Looking for the best quality 24 hour ER services?

We offer the best freestanding 24 hour ER services in Texas. We have top of the line medical technology and highly experienced ER healthcare experts prepped and ready to come to your aid in Baytown, Lake Jackson, Lumberton, and Waxahachie.

Each ER team is highly efficient in treating chest and abdominal pains, pediatric emergencies, flu symptoms, sports injuries, bone breaks, and fractures, as well as all other major and minor injuries. All services are available 24/7, including weekends and holidays with little to no wait times.  After You Receive Quality ER Care, our Patient Advocate will help ensure Hassle-Free Billing.

Our Promise is to Always Help Find the Best Solutions in Benefit of our Patients from the time you walk-in without having to wait in line and when you are personally assisted with the billing process.  We are here to help you get well and stay well!

Meet Dr. Keegan Massey, Altus Baytown ER Medical Director

Meet the New Altus Baytown ER Medical Director

Dr. Keegan Massey, MD

Our Baytown ER has undergone a lot of changes in the last few months, from our partnership with Altus Hospital to designating a new Medical Director.

Today we are pleased to introduce Dr. Keegan Massey, MD to the community of Baytown.

Even though Dr. Massey is a very busy man these days; he was gracious enough to spare a few minutes to talk to us.

Join us as we get to know Dr. Keegan Massey.

Who is Dr. Keegan Massey? A Personal Look

A native Texan, Dr. Massey, was born in Elkhart and raised in nearby Corpus Christi. From a very young age, he knew what his calling in life would be; he always wanted to be a physician.

He is a very outgoing, energetic person who when time and his patients permit loves to travel, workout at the gym, and surf.

His Academic and Professional Experience

A graduate of emergency medicine from the Ross University School of Medicine, Dr. Massey completed his residency at Christus Spohn Memorial Hospital.

He practiced emergency medicine for four years in Corpus Christi before deciding to move to Houston.

His vast experience working in emergency rooms prepared him for the significant responsibilities that rely on the medical director for one of our busiest ER centers.

Dr. Keegan Massey’s Approach to Treatment

His dedication to patients and excellent bedside manner has earned him the love and respect of both his patients and peers.

He takes the time to sit with each patient, answer their questions, and calm their fears as much as possible. In his own words, he does his best to treat everyone as if they were family.

When we asked him what about Altus Emergency Centers attracted him the most, he responded it was our company culture. Just like us, he believes that teamwork, minimal wait times, and compassionate medicine are essential factors to provide the Baytown community with the best possible emergency care.

We are excited to see all the wonderful things Dr. Massey will help us accomplish at our Baytown ER center.

We know that his personalized approach to treatment will inspire the rest of us always to strive to do and be better at what we do.

We are also happy to announce that our Baytown ER now accepts Medicare patients thanks to our recent partnership with Altus Hospital. 

This means anyone in Baytown regardless of age who needs emergency care can now have access to the best care, at a convenient location, with minimal wait times.

Always Have a Plan.  Know Where to Go In the Event of An Emergency.

To ensure you get to live a long and fulfilling life, you need to take care of yourself. However, accidents do happen, and for that, you have us.

 

Altus Baytown ER is the #1 emergency center in Baytown, with state-of-the-art medical technology, the best doctors and convenient location. We are open 24/7 every day of the year, and we accept Medicare patients.

We Take MEDICARE!

Altus Baytown ER is the Preferred Outpatient NO WAIT Emergency Room of Altus Hospital.
We’re Open 24/7, Including Holidays.

Altus Emergency Centers Texas is Here for You 24/7

Altus ER. We-Have-Dedicated-Specialists

Altus Emergency Centers are all open 24/7/365, with no lines. Our facilities are well-equipped to diagnose and treat major to minor adult and pediatric emergencies.  We are honored to be a part of our beautiful Texas communities and work hard each day to help see them grow and prosper!

24 Hour ER Services – Best in Texas

Looking for the best quality 24 hour ER services?

We offer the best 24 hour ER services in Texas. We’re proud of our top of the line medical technology and highly experienced ER healthcare experts, who are here prepped and ready to help save your life in Baytown, Lake Jackson, Lumberton, and Waxahachie.

Each ER team is highly efficient in treating chest and abdominal pains, pediatric emergencies, flu symptoms, sports injuries, bone breaks, as well as all other major and minor injuries. All services are available 24/7, including weekends and holidays with little to no wait times.

Dr. Terry Mitchell Waxahachie Medical Director

Introducing Dr. Terry Mitchell, Our Waxahachie Medical Director

We are excited and proud to announce that Dr. Terry Mitchell will be our new on-site Medical Director for the Altus Emergency Center in Waxahachie.  Another excellent addition to our Altus Physicians Group.

We were delighted to sit down with Dr. Mitchell to get to know him a little bit; here is an excerpt of our conversation.

Getting to Know Dr. Terry Mitchell

Q: Where were you born?

A: Dr. Terry Mitchell

I’m a Texas boy through and through. I was born in McKinney, Texas.

 

Q: What did you dream of becoming when you grew up?

A: Dr. Terry Mitchell

The first thing I remember wanting to be when I grew up was “on vacation.” Our family vacations were so much fun!

 

Q: Did you have a nickname growing up?

A: Dr. Terry Mitchell

Before college, people just called me “Mitch.” Then during my freshman year in college, while I was playing in my first of 5 intramural single tennis tournament finals, I got a new nickname.

My opponent got a little frustrated during the match and said I was like an octopus as he couldn’t seem to get a ball past me. I ended up losing that match, but the nickname stuck. Oh, and I’m proud to say I went on to win four singles, three doubles, and two mixed doubles intramural tournament finals after that one loss.

 

Q: We know you are a hard worker, but there must be times when you get to relax. Do you have any hobbies or special interests outside of work?

A: Dr. Terry Mitchell

When I am not working, there is a good chance that you will find me on a tennis court. My main interests include tennis, tennis, tennis, Bible study, and travel.

 

Q: What’s a fun fact about you many people may not know?

A: Dr. Terry Mitchell

A fun fact about me that not many people know is that I graduated from college as a schoolteacher and coach.

My first-year teaching, I taught science and coached tennis, winning district in all four events in a class A school.

 

Know Where to Go in Case of an Emergency.

Q: When and how did you decide to become a doctor?

A: Dr. Terry Mitchell

During that school year, I was very active in a local church teaching both the high school and Men’s Sunday School.

One Sunday morning, the pastor gave a message on the parable of the Talents. He stated that he believed he was being led to help someone change careers.

He explained that the parable was about money but could also apply to your God-given talent. He asked the question: Are you using your talent in this community to the very best you can do?” My wife elbowed me in the ribs and said: “Well, Terry, are you?”

After this, I met with that pastor several times and decided to go to medical school.

 

Q: How hard was it to go back to school to pursue a different career?

A: Dr. Terry Mitchell

It wasn’t easy. I worked nights and weekends at a convenience store and took the courses needed to apply. I then took the MCAT and applied and looked for a teaching job near my hometown of McKinney while waiting to see if I would be accepted.

I got a call from a class A school where I had not applied, wanting to hire me as their head football coach over the phone.

 

Q: Did you get accepted into medical school right away?

A: Dr. Terry Mitchell

I only got one interview for medical school. I learned that it was a look at the lessor applicants to be sure they did not overlook a quality candidate.

My first interview was postponed to the end of the day as the interviewer had a surgical case that was taking longer than expected. So, I went to my second interview first. This interviewer grilled me on several questions that made me feel uncomfortable.

One of these was on how I would handle a patient who presented wanting an abortion. I stumbled over my words and felt sure that I had not left a good impression. I spent hours praying on how I could have answered his questions better.

The first interviewer, now the second, had only 1 question: “How would you handle a teen patient wanting an abortion without her parents knowing?” He said my answers were the best he has ever heard with years of asking that question. He was the head of the selection committee and informed me that I would be in the next entering class.

 

Q: Do you have a good quote to describe you or one that you relate to?

A: Dr. Terry Mitchell

A quote that I have used to describe myself since about 8th grade is:

“I have a lot of ability; it is called desire and hard work.”

 

Q: Fill in the blank: “I really love ____________.”

A: Dr. Terry Mitchell

God, my wife Kris, my kids and grandkids, tennis, bible truths, traveling, and the rest of my family and friends.

 

Q: We can see you are a real family man; can you tell us a little about them? Also, do you have any pets?

A: Dr. Terry Mitchell

My wife is Kris, and we have five kids Delilah, Scotty, Janette, Joshua, and Jacey.

Delilah is married with three kids, Scotty is married with two kids, and Josh is married with one child. Jacey got married this past May and plans to have kids in about five years. Janette is engaged, but there is no date yet. We have three pets:

Zeke is our African Grey Parrot that is 18 and will outlive us both.

Lizzy is a Maltese who is now 15.

Zeus is a Great Dane we have had for about five years.

I think we have pried enough into your personal life, let’s move on to your professional life.

 

Q: Tell a little about your studies, specialties and professional experience

A: Dr. Terry Mitchell

I left a Family Medicine Residency in the second year with marriage on the rocks and an ill physician father who died a little over a year later.

I assumed my father’s general practice in McKinney, which consisted of over 400 nursing home patients in 9 nursing homes. I became the Medical Director of 4 nursing homes, a 6,000-patient base, rounding daily on 30-40+ patients in the hospital, participating in general surgery, and delivering babies.

I briefly hosted a noon Friday Christian radio talk show called Temple Talk. I would either have another Christian physician on with me or would field questions. For a time, my radio show was the #1 Friday noon talk show in Dallas.

After eight years of Family Medicine, I earned with CME and experienced the title Fellow of the American Academy of Family Practice (FAAFP).

 

Q: How did you decide to get back into emergency medicine?

A: Dr. Terry Mitchell

At a TMA meeting, I came across a booth recruiting for an Emergency Medicine Physician in Sulphur Springs.

I struggled for about three months, deciding to close my Family Practice and change to Emergency Medicine.

 

Q: What has been your professional experience in the field of emergency medicine?

A: Dr. Mitchell

I was 13 years in Sulphur Springs, 11 as Medical Director of Emergency Services and a two-county EMS system.

The last eight years, the local EM Physicians owned the contract with the hospital.

Then another administrator put out bids to see if the hospital could have a lower subsidy payment to the physician group. That is when I left and became Medical Director for several hospitals from 1-4 years each. I served at Center, Nacogdoches, Paris, and Bonham, Texas.

I became an Emergency Physician too late to be allowed to sit for the boards. However, considering my leadership and Emergency Medicine experience and serving in and being president of a nine-county Regional Trauma Committee. The American College of Emergency Physicians opened the door for only one year for a Legacy pathway to Fellowship. I applied and received the title of Fellow of the American College of Emergency Physicians (FACEP).

 

Q: What or who has been your most significant influence or your mentor?

A: Dr. Mitchell

My physician father, Dr. Glenn Mitchell, was the most substantial influence on my practice of medicine. After him, I would have to say it was the leader of the residency program, Dr. Harold Prussner and Dr. Presley Joe Mock with whom I precepted twice.

He told me that MD stands for

“Make a decision” and said, “don’t just stand there; do something.”

Dr. Terry Mitchell Outside Altus ER Waxahachie Building

Q: What would you say is your biggest achievement to date – personal or professional?

A: Dr. Mitchell

My most significant achievement to date is becoming and growing as a Christian. Nothing compares. Another is bringing home just under 200 tennis trophies. I still find it hard to fathom, making it through medical school. It was really hard.

 

Q: What is your mantra as a physician?

A: Dr. Mitchell

My mantra as an Emergency Physician is:

  1. To see people as Jesus sees them. Matthew 9:36 But when He (Jesus) saw the multitudes, He was moved with compassion for them, because they were weary and scattered, like sheep having no shepherd. I want to see the people and have compassion for them.

  2. To be like Andrew, Peter’s brother, and find an inadequate solution for a problem and then have Jesus expand it to meet people’s needs. John 6:5-13 A multitude had followed Jesus, and the crowd needed feeding. Andrew found a boy with 5 biscuits and 2 fish, “but what are these among so many?” They gave these to Jesus who blessed the food and distributed enough to feed about 5,000 men plus women and children, and the 12 disciples each had a basket full left over. I look to Jesus to multiply the good that I do with the little I have to give, to increase my wisdom to order the needed tests and/or treatments.

  3. I want to touch the untouchable. Matthew 8:2-3. And behold, a leper (outcast due to a very contagious skin disease) came and worshiped Him, saying “Lord, if you are willing, you can make me clean.” Then Jesus put out his hand and touched him, saying, “I am willing; be cleansed.” Immediately his leprosy was cleansed. One day I read this, and my wife looked at me and said; “It is a very good work that you do.” I touch those considered untouchable.

 

Q: Let’s talk about how you came to be a part of the Altus Emergency Centers family.  How did you first hear about Altus Emergency?

A: Dr. Mitchell

I came to Altus when the Administrator at Bonham brought in a new management group, that was going to lower our pay.

I looked to see where I would go next in an Emergency Medicine newspaper add and was practicing in Altus Lumberton the month it opened. Three other Bonham physicians followed me, and 3 of the 4 of us are still together in Altus Waxahachie.

I was with Altus Lufkin and am still on staff with CHI St. Luke’s who took over the freestanding facility. I have had shifts in all the Altus Emergency Centers.

I was the first physician to work in the Waxahachie facility. I left to try my hand in occupational medicine, but now am back and will be serving as the Altus Waxahachie Medical Director.

 

Q: What is your management style? How do you like to communicate with your team?

A: Dr. Mitchell

My management style will change based on the person and the need. I like to communicate in person, by phone, and by text or e-mail.

When dealing with physician behavior, I often ask questions until I get them to say what I want to tell them. I have found this an excellent way to change physician behavior.

If I need to give negative feedback, I often use the sandwich technique with the bread being good stuff about them and the meat of the issue is the bad stuff. They then get good-bad-good. And I do not offer criticism without a solution.

 

Q: What is your bedside manner like?

A: Dr. Mitchell

I had thought about buying a home and naming it “Bedside Manor.” I worked hard to make my bedside manner better.

I have also written instructions to help other physicians from what I have learned. I show the caring and compassion that I really have and do quality education.

I spend a lot of time explaining the “why” when I see patients who are not going to get their expectations met due to best medical practices. I essentially reframe their expectations, and usually have them leave the ER saying, “thank you, doctor.”

I often sit to get my head as low or lower than theirs. I try and never talk with my hand on the doorknob. I want them all to feel I spent adequate time with them for their concerns.

 

Q: What is a typical day at Altus like?

A: Dr. Mitchell

A typical day at an Altus Freestanding Emergency Center is one of adequate time with the patient. Often being able to go in with the nurse during triage and nursing assessment and getting an earlier start with any orders needed; and an earlier discharge from the ER.

There is usually adequate stand-by time to rest, enabling 24-hour shifts. During the day, I use the stand-by time to call patients seen the day before, as we all do. I check to see how they are doing if they are having any problems with getting medications or follow up appointments. I answer any questions they have from the visit, and rarely call in additional medicine they may need.

 

Q: How would you describe the company culture here?

A: Dr. Mitchell

I have experienced the company culture to be like one of family. Everyone seems to work well together, delivering quality and speedy medical care. I still work at hospital facilities occasionally, and the lack of a sense of urgency and speed of care stands out when compared to Altus.

 

Q: What do you love most about working with Altus Emergency?

A: Dr. Mitchell

What I love most about working with Altus is both the family atmosphere and the quality and quantity time I have to spend with patients.

This is way different than hospital Emergency Medicine. There is time to build stronger relationships with both patients and the ER staff.

 

Q: What advice would you give to recent new staff?

A: Dr. Mitchell

Advice for new staff is to reset thinking to one of concierge Emergency Medicine. Door to Doc time is the #1 indicator of patient satisfaction, so get in the room as early as possible. Do this if even to tell them you know they are there and that you are involved in a complicated case and you will be with them as soon as you can.

Also, listen to the nurses. You never have to follow their suggestions, but if you do not consider them, you are making a mistake. They observe all of us in similar situations and may have seen something that works better. Always listen to them and treat them with respect. If you decide against their advice, informing them of why goes a long way to keep the family feeling. And there is time to do this at Altus.

 

Q: Do you have any cherished Quotes from management or coworkers about your excellent work?

A: Dr. Mitchell

I have a stack of notes given to me from hospital staff and patients at home about how my work is appreciated.

One nurse wrote,

“I feel like when you are here that there is nothing that can come in that you cannot handle.”

I have had comments about how calming I can be in a critical situation. One physician calling back patients seen the previous day told me, “your patients love you”.

 

We can’t thank you enough, Dr. Mitchell, for your generosity in sharing so much of your personal and professional life with us.

We are incredibly excited to see you continue doing such extraordinary work for the community of Waxahachie, and our Altus Emergency family.

You deserve the best care in an emergency.  When seconds can make a difference between life and death, it’s good to know that you can count on top notch ER physicians such as Dr. Mitchell at Altus ER Centers.

Altus ER Waxahachie Texas

Altus Emergency Centers Texas

is Here for You 24/7

Altus Emergency Centers are all open 24/7/365, with no lines. Our facilities are well-equipped to diagnose and treat everything from major to minor adult and pediatric emergencies.  We are honored to be a part of our beautiful Texas communities and work hard each day to help see them grow and prosper!

24 Hour ER Services – Best in Texas

Looking for the best quality 24 hour ER services?

We offer the best freestanding 24 hour ER services in Texas. We have top of the line medical technology and highly experienced ER healthcare experts prepped and ready to come to your aid in Baytown, Lake Jackson, Lumberton, and Waxahachie.

Each ER team is highly efficient in treating chest and abdominal pains, pediatric emergencies, flu symptoms, sports injuries, bone breaks, and fractures, as well as all other major and minor injuries. All services are available 24/7, including weekends and holidays with little to no wait times.  After You Receive Quality ER Care, our Patient Advocate will help ensure Hassle-Free Billing.

Our Promise is to Always Help Find the Best Solutions in Benefit of our Patients from the time you walk-in without having to wait in line and when you are personally assisted with the billing process.  We are here to help you get well and stay well!

What It Takes to Be an Altus ER Physician

What It Takes to Be an Altus ER Physician

Starting this month, Altus Emergency Centers will add its own in-house physicians’ group. This means we will directly employ every doctor working in our facilities.  Only the cream of the crop will qualify to be an Altus ER Physician.

Working in an emergency room is one of the most demanding jobs in the world. The demands are both physical and mental, after all, people’s lives are at stake, and not everyone is up to the task.

From the first day since we opened our doors, our first and most important goal has been to offer the highest standard of emergency care to our patients.

Our commitment to our patient’s wellbeing is the reason why we have gone to extremes to ensure our doctors are the most qualified for the job.

What is an ER Doctor?

Before we discuss what it takes to be an Altus ER Physician, let’s get to know the role of an ER doctor.  An emergency room doctor is one who knows about every aspect of the human body because their job is to diagnose, stabilize, and provide treatment to any patient who comes into the ER.

ER physicians are trained to handle acute (severe or critical) medical problems. They are also trained to use various medical devices to stabilize and save the lives of their patients.

These are some of the tasks ER doctors routinely perform:

  • Evaluate and examine patients
  • Order tests and blood work to help diagnose the patient’s condition
  • Order or administer medications to treat the patient’s injury or illness
  • Consult with other doctors, nursing staff and support staff to decide on the best treatment course for the patient
  • Explain procedures, diagnoses, tests, and available treatments to patients and their families
  • Work closely with specialists who will care for the patient once they leave the emergency r

What Training Do ER Physicians at Altus ER Have?

At Altus Emergency Centers, we hold our staff to very high standards, especially our doctors and nurses. When it comes to selecting the right person to work at any of our facilities, we, of course, take into consideration the preparation and experience of each physician.

Training to become an emergency room physician is not easy; it takes time and a lot of hard work. To become an ER doctor, a person must:

 

1. Earn a College Degree

Aspiring doctors need a bachelor’s degree to apply to medical school. Although there is no specific major required, its vital that they complete science-related courses in their bachelor’s degree program

 

2. Pass the Medical College Admission Test (MCAT)

Medical schools use the scores from this exam to determine if the applicant has the critical thinking, problem-solving, and writing skills necessary to succeed in the field of medicine.

 

3. Earn a Medical Degree

Medical degrees involve four more years of studies. The first two years focus on theory and laboratory experiences. While the last two years include clinical rotations in different fields. During this time, students will begin working with patients, taking medical histories, and completing necessary procedures under the supervision of experienced physicians.

4. Obtain a Medical License

Before they can practice medicine, medical doctors need to obtain a license from the state of Texas. To do this, doctors must pass the United States Medical Licensing Examination (USMLE).  The examination tests applicants on their ability to care for patients and work in a medical and emergency setting.

 

5. Complete a Residency

An emergency medicine residency lasts three years and consists of:

  • Conferences: These conferences cover specific areas of emergency medicine, like cardiovascular or pulmonary treatment.
  • Lab Work: During lab work, ER doctors are trained in specific skills like airway management, repairing of wounds, and orthopedics.
  • Clinical Simulations: Working with mannequins’ students are placed into simulated situations that they might face on a day-to-day basis in a healthcare setting.

 

Additionally, emergency medicine residency also includes:

  • Peer reviews
  • Seminars
  • Supervised clinical training in a real-world environment.

 

6. Complete a Fellowship

Emergency room physicians who wish to specialize in a subspecialty must complete a fellowship program.  Subspecialties include:

  • Pediatric emergency medicine
  • Pain management
  • Disaster medicine
  • Toxicology

Know Where to Go in Case of an Emergency.

What Makes Altus ER Physicians Outstanding?

As we mentioned before, we hold our doctors to higher standards than those established by the state board.

There is more to a good doctor than just their academic accomplishments. Our doctors stand out because, in addition to being gifted physicians, they are extraordinary human beings.

 

Here are just a few of the qualities that are expected from an Altus ER Physician:

  • Confidence
  • Humility
  • Great Communication Skills
  • Professionalism
  • Strong Work Ethic
  • Compassion
  • Empathy
  • Honesty
  • Courage
  • Respect
  • Optimism
  • Passion

 

At Altus Emergency Centers, we are always looking for great talent. If you believe you have what it takes to become part of our family, we invite you to apply at ERjobs@altusemergency.com.

Altus Emergency Centers Texas

is Here for You 24/7

Altus Emergency Centers are all open 24/7/365, with no lines. Our facilities are well-equipped to diagnose and treat everything from major to minor adult and pediatric emergencies.  We are honored to be a part of our beautiful Texas communities and work hard each day to help see them grow and prosper!

24 Hour ER Services – Best in Texas

Looking for the best quality 24 hour ER services?

We offer the best freestanding 24 hour ER services in Texas. We have top of the line medical technology and highly experienced ER healthcare experts prepped and ready to come to your aid in Baytown, Lake Jackson, Lumberton, and Waxahachie.

Each ER team is highly efficient in treating chest and abdominal pains, pediatric emergencies, flu symptoms, sports injuries, bone breaks, and fractures, as well as all other major and minor injuries. All services are available 24/7, including weekends and holidays with little to no wait times.  After You Receive Quality ER Care, our Patient Advocate will help ensure Hassle-Free Billing.

Our Promise is to Always Help Find the Best Solutions in Benefit of our Patients from the time you walk-in without having to wait in line and when you are personally assisted with the billing process.  We are here to help you get well and stay well!

PROTECT YOUR RIGHTS to ER CARE!

Billing and Coding Associate Job Opening

Billing and Coding Associate Job Opening

This is an excellent opportunity to work with one of the finest Freestanding Emergency Centers in Texas.

Altus Emergency Center in Lumberton is currently seeking to fill the position of: Billing and Coding Associate.  Please review the following job requirements and submit your resume to ERjobs@altusemergency.com.

 

Billing and Coding Associate Requirements and Responsibilities

Coding

  • Reviews all documentation to ensure coding by provider is supported
  • Apply all coding rules and use of CPT and ICD codes and appropriate use of modifiers
  • Assign and sequence all codes for services rendered
  • Where providers have made errors or missed coding, use as educational tool for the provider(s)
    • Contact physicians and other health care professionals about treatment and/or diagnostic tests given to patients with regard to coding procedures
  • Assist in educating physicians and staff in requirements of documentation for proper reimbursement.
  • Assists all staff with coding as required
  • Constant review and recommends updates on coding changes
  • Assists in conducting internal audits of patient charges and corresponding documentation.

 

Billing:

  • Submit claims and work rejects for claims submission, daily
  • Check for data errors.
  • Determine problem that resulted in a rejected claim, resolve, advise on procedural changes to implement and prevent further such rejects.
  • Resubmit/refile and appeal rejected claims, as is necessary.
  • Check coding and post charges
  • Adhere to contractual requirements of Medicare, Medicaid, and any in network managed care plans
  • Ability to process and understand out of network claims
  • Scrub and submit claims
  • Run daily update and insurance exception reports
  • Review and correct, re-scrub rejected claims

 

Accounts Receivable and patient statements:

  • Runs A/R report
  • Works accounts receivable
  • Prepare patient statements

Collections:

  • Patient collections
  • Responsible for follow-up on unpaid claims and process of sending patients to collections as per office policy.
  • Work collection of past due accounts weekly, follow-up on payment arrangements

 

OTHER DUTIES

  • Assist patients with questions regarding insurance and/or account balances
  • Work with patients who have insurance claim difficulties.
  • Assist with pulling and filing of patient charts
  • Works Revenue Cycle Director to provide information necessary to generate financial statements and to accomplish fiscal audits and reimbursement studies.

PERSONAL QUALITIES AND CHARACTERISTICS

  • Ability to communicate well with people both in personal contacts and on the phone.
  • Professional, friendly appearance
  • Good organizational skills
  • High accuracy and precision.
  • Methodical.
  • Pays attention to detail
  • Ability to recognize, evaluate, solve problems and correct errors.
  • Skills in establishing and maintaining effective working relationships with other employees, patients, insurance carriers and the public.
  • Ability to maintain patient and office confidentiality.
  • Verbal & written communication skills
  • Skill to effectively negotiate with patients, guarantors & other parties for payment of claims
  • Effective interpersonal skills
  • Ability to work independently with only general supervision
  • Problem solving skills

Professional Requirements

  • Certification Required
  • Minimum 3 years’ experience required
  • Commitment to high level of customer experience

Apply Today!

Be a part of the winning team at Altus Emergency Centers!

In order to apply for the position of Billing and Coding Associate, please submit your resume to ERjobs@altusemergency.com.

Know Where to Go in Case of an Emergency.

Altus Emergency Centers Texas

is Here for You 24/7

Altus Emergency Centers are all open 24/7/365, with no lines. Our facilities are well-equipped to diagnose and treat everything from major to minor adult and pediatric emergencies.  We are honored to be a part of our beautiful Texas communities and work hard each day to help see them grow and prosper!

24 Hour ER Services – Best in Texas

Looking for the best quality 24 hour ER services?

We offer the best freestanding 24 hour ER services in Texas. We have top of the line medical technology and highly experienced ER healthcare experts prepped and ready to come to your aid in Baytown, Lake Jackson, Lumberton, and Waxahachie.

Each ER team is highly efficient in treating chest and abdominal pains, pediatric emergencies, flu symptoms, sports injuries, bone breaks, and fractures, as well as all other major and minor injuries. All services are available 24/7, including weekends and holidays with little to no wait times.  After You Receive Quality ER Care, our Patient Advocate will help ensure Hassle-Free Billing.

Our Promise is to Always Help Find the Best Solutions in Benefit of our Patients from the time you walk-in without having to wait in line and when you are personally assisted with the billing process.  We are here to help you get well and stay well!

PROTECT YOUR RIGHTS to ER CARE!

An Interview with Eddie Rescue

Eddie Rescue, the most loveable, huggable friend you’ll ever have.

Introducing – Eddie Rescue, our most cuddly member of the Altus Emergency Center Team

We have featured many extraordinary people through our “Meet the Altus Emergency Team” section.  However, today we are proud to introduce you to our most huggable member of our Altus ER Team, our very own Eddie Rescue.  Eddie “the Teddy” Rescue is not your ordinary bear.  Having been with Altus Emergency from the very beginning, he has become the very essence of laughter and cheer that normally doesn’t hang out around your usual ER.

Everywhere he goes, Eddie is always ready for making you happy.  This gentle soul will produce smiles from adults and children alike.  We have asked him many times, “How do you do it, Ed?”.  With a twinkle in his eyes, he will just smile.  That Eddie is just too smart to give away his secret sauce to making people happy, but we don’t mind!  We’re just thrilled to have him on our team.

In a rare opportunity, Eddie Rescue took us up on our request for a one on one interview.  We couldn’t believe it!  Our legendary friend and mascot will finally open up to his fans so we can know, just who is Eddie Rescue?

We invite you to get to know Eddie Rescue, our fun-loving mascot. You’ll see him dancing away at events, in photos or in videos, reading books to children, and intuitively knowing when you really can use a hug to make it all better.

An interview with Eddie Rescue is the latest in the series of Altus Staff articles dedicated to the amazing people behind what is #TeamAltusER:  We’re Not Neighbors, We’re Family!

Studies and Formation

Eddie Rescue graduated from the prestigeous Build a Bear University.  He was hired right out of school and has been with us at Altus Emergency for the past five years.  When asked why he decided to become a mascot he admitted,

“There are only a few special elite mascots that get picked from my school. When I was presented with this honor, I knew I had to take it.” – Eddie Rescue

Meet Mr. Eddie Rescue

Ed on Life, Happiness, and the Future

We enjoyed a lovely chat with Eddie, an East Texas native. He shared about his family, hobbies, and passions. The following are some highlights of our interview.

Q: “Thank you so much for taking time from your busy schedule, Eddie.  So tell us, where are you from?”

A:  Eddie:

 I was born in the East Texas Woods just on the other side of Silsbee.

Q:  “Oh, I hear it’s beautiful out there. Growing up, what or who has been your biggest influence or your mentor?”

A:  Eddie:

My Biggest influence has to be from Tony The Tiger from Kellogs Frosted Flakes, Heeeees Great!

Q:  “Tell us a little about your family life. Is there a Mrs. Eddie Rescue?”

A: Eddie:

Its Complicated.

Q: “I understand.  It happens a lot these days. What are your hobbies and interests?

A: Eddie:

First and foremost, I love to see the kids smile at all my locations. When I am not working at Altus, I like to fish on the coast, travel to Alaska to catch salmon. I help with the local bee companies by eating a lot of honey.

Q: “Wow!  They all sound like a lot of fun.  That leads me to my next question is if you could get free tickets anywhere where would you travel to?

A:  Eddie:

I would like to travel to Nashville, Tennessee. I love to dance and country music is some of my favorite tunes.

Q: “Well, we’ll just have to keep that in mind. What would be your dream come true?”

A:  Eddie:

Going Viral on social media would a instant hit. I think that could get me to a Tony The Tiger Status.

Q: “What do you love most about working with Altus ER?

A: Eddie:

(Getting up and giving me a big hug.)  I love all of you guys so much!

That Eddie!  He’s the most loveable bear I have ever met in my life.  We are truly honored to have him on our team!  Thank you, Eddie Rescue, we know that you will be bigger than Tony the Tiger someday.  We are and will remain your biggest fans.  The next time you see Eddie, remember, there’s no need to be afraid during an emergency, just head for your closest Altus ER and we’ll be happy to take care of you.

Keep up with Eddie by liking and following our Altus ER Facebook, Instagram and YouTube.

Altus Emergency Centers Texas is Here for You 24/7

Altus ER. We-Have-Dedicated-Specialists

Altus Emergency Centers are all open 24/7/365, with no lines. Our facilities are well-equipped to diagnose and treat everything from major to minor adult and pediatric emergencies.  We are honored to be a part of our beautiful Texas communities and work hard each day to help see them grow and prosper!

24 Hour ER Services – Best in Texas

Looking for the best quality 24 hour ER services?

We offer the best freestanding 24 hour ER services in Texas. We have top of the line medical technology and highly experienced ER healthcare experts prepped and ready to come to your aid in Baytown, Lake Jackson, Lumberton, and Waxahachie.

Each ER team is highly efficient in treating chest and abdominal pains, pediatric emergencies, flu symptoms, sports injuries, bone breaks and fractures, as well as all other major and minor injuries. All services are available 24/7, including weekends and holidays with little to no wait times.

Meet the Lumberton Administrator Richelle Blackburn

An Interview with the Lumberton Administrator Richelle Blackburn

Introducing – Richelle Blackburn, our caring and respected Administrator at Altus Emergency Center Lumberton.

Administrator, Richelle Blackburn heads our spirited team at Altus Emergency Center in Lumberton.  Since its establishment in Lumberton in 2013, this freestanding emergency center has been a beacon of hope for thousands of families who would have had to drive long distances to get high-quality emergency care.  Rather than arriving at Lumberton, it blossomed out of it as most of its staff made up of talented locals on a quest to bring the best to their community.  Heading this team is administrator Richelle Blackburn who is a highly active participant in community awareness and prevention campaigns as well as just for fun to bring out smiles.  Our administrator, Richelle Blackburn has helped inspire the team to participate in charity campaigns for flood and hurricane victims, to the promotion of better health awareness, and fun family-friendly activities such as the Trunk or Treat and the upcoming Touch a Truck.  Stay on top of these by visiting our Altus ER Lumberton Facebook and Instagram pages.

We invite you to get to know administrator Richelle Blackburn, our fearless leader that gets to know each of the staff members on a personal basis as well as the patients. It’s her smiling face that you will see in photos with the Lumberton Chamber of Commerce, with the Lumberton ISD and on funny videos trying to explain how to prevent an accident or an illness in a way that can be understood by all of us and not just the doctors.

“Richelle is the care giver of the group. Richelle takes much pride for the patient care as well as making sure staff is given their needs at facility. This creates a both win win for patient and staff. She is the reason for great customer service satisfaction and was meant to lead a healthcare facility. She cares for our health!”

– Garrett Syphrett, MBA

Meet the Lumberton Administrator is the latest in the series of Altus Staff articles dedicated to the amazing people behind what is #TeamAltusER:  We’re Not Neighbors, We’re Family!

Here is Richelle Blackburn accompanied by Sara Reyes Nurse Manager, Jodi Gentz LVN, and Jesse Young LVN.
Here is Richelle Blackburn accompanied by Sara Reyes Nurse Manager, Jodi Gentz LVN, and Jesse Young LVN.

Studies and Formation

Richelle Blackburn graduated with a Criminal Justice Degree from Lamar University in Beaumont with plans to pursue a law degree.  She is certified in both Medical Coding and Practice Management.  She admits, “I am still considering pursuing that law degree in the near future.”

Great Values Backed by Solid Experience.

Prior to her role at Altus ER, Richelle was a Practice Manager for Dr. Erlinda Punsalan for 20 years.  After the doctor retired in 2012, she joined the Altus ER team.

Richelle has 25 years in the healthcare industry, with over 10 years in healthcare management.

“We rise by lifting others!”

Lovely Lady from Nederland

An Interview with Richelle, get to know her!

We enjoyed a lovely chat with Richelle Blackburn, born and raised in Nederland, Texas. She shared about her family, hobbies, and passions. The following are some highlights of our interview.

Click on each gallery photo for more details.

Q: “What you love most about living in Nederland, Texas?”

A:  Richelle:

I live close to all 4 of my sisters and my mom.  I could not imagine living anywhere else, I love and admire my family so much and I am so blessed to be close to them everyday.

Q:  “Why did you decide to go into healthcare administration?”

A:  Richelle:

Honestly, I had no interest in Healthcare at all as a career choice.  In 1992 while I was in college pursuing my Criminal Justice degree I interviewed for a position with Dr. Erlinda Punsalan.  While completing my degree, I truly grew to love the patients and the staff as well as Dr. Punsalan and from there my healthcare career grew!

Q:  “What or who have been your biggest influences or your mentor?”

A:  Richelle:

My mom! She is a beautiful, loving, kind soul who has overcome all obstacles in her life! She taught me to work hard, never give up, and that I can achieve anything I set my mind on!  An AMAZING role model for me!

Q: “What is your secret to success?

A: Richelle:

Am I successful?  I honestly have never considered my self successful rather blessed that I get the opportunity to provide leadership to others.

Q: “What is your management style? How do you like to communicate with your team?

A:  Richelle:

This was a hard one for me to answer so I had to ask others to help me provide an answer.  Inspirational Management! This is their answer! Truthfully, I aspire to motivate my staff to be the best they can be both in and outside of the workplace!

Q:How would you describe the company culture here?”

A:  Richelle:

“We are family.”

Q: “What is a good day like for you?

A:  Richelle:

Everyday is a Good Day!

Q: “How do you push through your tough times?

A:  Richelle:

My faith!  I know all things are possible through Christ who strengthens me.

Q: “What is your secret to success?

A:  Richelle:

Am I successful?  I honestly have never considered my self successful rather blessed that I get the opportunity to provide leadership to others.

Q: “What do you love most about working with Altus ER?

A:  Richelle:

Several things: The care we are able to provide for our patients and community.  My AMAZING staff who care for our patients with compassion and kindness every single day!

Q: “What do you do when you get time off?

A: Richelle:

Travel! I love to go on cruises, it is my time to truly relax and disconnect.

Q:  “How would you summarize yourself in four words?”

A: Richelle:

“Always puts others first”.

Altus Emergency Centers Texas is Here for You 24/7

Altus ER. We-Have-Dedicated-Specialists

Altus Emergency Centers are all open 24/7/365, with no lines. Our facilities are well-equipped to diagnose and treat everything from major to minor adult and pediatric emergencies.  We are honored to be a part of our beautiful Texas communities and work hard each day to help see them grow and prosper!

24 Hour ER Services – Best in Texas

Looking for the best quality 24 hour ER services?

We offer the best freestanding 24 hour ER services in Texas. We have top of the line medical technology and highly experienced ER healthcare experts prepped and ready to come to your aid in Baytown, Lake Jackson, Lumberton, and Waxahachie.

Each ER team is highly efficient in treating chest and abdominal pains, pediatric emergencies, flu symptoms, sports injuries, bone breaks and fractures, as well as all other major and minor injuries. All services are available 24/7, including weekends and holidays with little to no wait times.

HEALTH NEWS, EVENTS & MORE.

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😱 EMERGENCIES CAN BE SCARY!
This Halloween, 💀 Don't Turn into a Skeleton Waiting in Line!
🚨 Go to the NO WAIT ER Open 24/7, In-House Doctors 👨‍⚕️

⏱️ Check it out 👉 https://www.altusemergency.com/
🏥 #AltusERCenters Happy Halloween!

🌝 It looks like we're forecasting GREAT WEATHER AHEAD!
Tonight, we root for the #HoustonAstros . ⚾ 🏆 #TakeItBack Guys!
🎃 On #Halloween, we'll see you at the #TrunkorTreatLumberton2019!
Oct. 31st, 6:30pm - 8:30pm 137@ N Lhs Dr, Lumberton

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