Meet the Patient Advocate – Lendall Barker
Introducing – Lendall Barker, the Altus Emergency Centers Patient Advocate.
During a medical emergency, it’s a relief to get fast, quality care but does it end there? After receiving medical care, there is an entire billing process that can be very confusing. For this reason, it is vital to provide a service to guide the patient and unravel the complex web that is the billing and insurance claim process. In an emergency center, having a stellar Patient Advocate department is especially crucial to ensure that each patient is cared for from the moment they walk in and get first-class ER care without the wait, to being available through the entire billing process. At Altus Emergency Centers, we are proud to have Lendall Barker as our Patient Advocate.
“Excellent medical service! Doctors were timely and professional. Not a long wait to get seen and dealing with the patient advocate Lendall Barker was outstanding. He was so attentive to my needs and concerns and he made it a breeze. I didn’t have to stress about insurance. I totally appreciate him and his pleasant demeanor. He was so kind and easy to talk to. I’d suggest Altus to anyone! They are great!
— Jessica Smith
Altus Emergency Centers prides itself on employing the most caring and experienced ER Healthcare Staff. We invite you to get to know Lendall Barker, our friendly Patient Advocate happy to help guide you through a complex process and help find solutions. Meet the Patient Advocate is the latest in the series of Altus ER Staff articles dedicated to the amazing people behind what is #TeamAltusER: The Patient Comes First.
Lendall Knows Insurance Inside Out
You can count on Lendall Barker, our Patient Advocate break down the billing jargon to get the most from your insurance coverage. Lendall is licensed in Insurance Sales and Insurance Billing, as well as experienced in tax preparation allowing him to give a knowledgeable and insightful perspective.
The Patient Advocate is more than just a valuable resource, it’s people that care and will do their very best to help you.
Getting Back to Good Old Fashioned Values
In an age that everyone hides behind automation, it’s rare to actually get a person on the phone to help when you need it. Our Patient Advocate is the one you can call. We were happy to find Lendall Barker as he believes in that old-fashioned warm, personal approach to assist and guide. Our patients find it refreshing.
“I love working for Altus ER because;
My life has taken many turns in this world I have been blessed to work in fields that have taken me of the poorest to the riches that life has to offer. I truly believe that I found this position so that I can help others and pay back what I have been so blessed to learn.”
– Lendall Barker
Who is the Patient Advocate?
Get to know the Patient Advocate from Waxahachie.
We enjoyed a lovely chat with Lendall. He was happy to share about his family, hobbies, and passions. The following are some highlights of our interview with Mr. Barker. A warm, kind guy with a sense of humor that’s all heart.
Q: “Tell us a little about yourself”
Married 22 years live in Waxahachie for 32 years I enjoy helping people and giving back what I have been blessed to learn while here on this earth both good and bad.
Q: “How about your family?”
Raised two girls now with two children each of their own so they are getting back what they put us through. (Just kidding!) Two very good girls. Most my family is deceased which gives me my unique knowledge of the medical field.
Q: “What do you do when you’re not helping patients?“
That would be cooking, fishing and bowling but not in that order.
Thank you, Lendall Barker, for helping us spread the word. If you are confused with the insurance process, you are not alone. Call your friend, Lendall at the Patient Advocate’s office. He’s here to help you.
For Peace of Mind, Call Patient Advocate
If you have any questions regarding your billing, please contact our Patient Advocate Department.
Call us 469-383-7361 between 8:00 am and 5:00 pm and ask for the Patient Advocate.
Altus Emergency Centers Texas is Here for You 24/7
Altus Emergency Centers are all open 24/7/365, with no lines. Our facilities are well-equipped to diagnose and treat everything from major to minor adult and pediatric emergencies. We are honored to be a part of our beautiful Texas communities and work hard each day to help see them grow and prosper!
24 Hour ER Services – Best in Texas
Looking for the best quality 24 hour ER services?
We offer the best freestanding 24 hour ER services in Texas. We have top of the line medical technology and highly experienced ER healthcare experts prepped and ready to come to your aid in Baytown, Lake Jackson, Lumberton, and Waxahachie.
Each ER team is highly efficient in treating chest and abdominal pains, pediatric emergencies, flu symptoms, sports injuries, bone breaks, and fractures, as well as all other major and minor injuries. All services are available 24/7, including weekends and holidays with little to no wait times.