Helpful Information for New Patients

New Patients

Helpful Information for New Patients

New Patients

We’re Safe, Effective & Always Open.

Skip the Long Wait Times!

Our Process

Welcome to our new patients shortcuts page! During a medical emergency, new patients of the Altus Emergency facilities can rest assured to receive the very best care during those crucial moments.  If you have never been a patient of Altus Emergency Centers, please feel free to browse our most helpful links that most new patients find helpful when first visiting any one of our facilities.

At Altus Emergency, we take special care to ensure that all new patients and previous ones have fast, effective and caring access to emergency medical care.

Directions

Looking for your nearest Altus Emergency Center?  Click on the following links to access each of our locations on Google Maps:

Uninsured Process

Are you not insured and need emergency care?  No problem! We provide the option of receiving that critical emergency medical care to our uninsured patients.  At all Altus facilities we offer free medical screening to all patients in case they wonder whether or not their situation is a medical emergency.  Should it be a potential medical emergency, there is an uninsured process option. Please feel free to Contact Us for more information.

new patient process

Insurances
We Welcome

Don’t forget that the Law Guarantees Coverage.  We will process and file a claim with all major commercial/private insurance companies on your behalf, such as but not limited to AETNA, BCBS, Cigna, Humana, and United Health Care. During the during PHE, we have been granted access to care for our Medicare patients.  Find out more.

Services

At Altus Emergency, we are fully equipped to offer first class emergency room services, 24 hours a day, 365 days of the year.  You can rest assured that once you walk into any of our facilities, our caring, knowledgeable ER Team will be ready to care for you.  Our site ER physicians, nurses and techs will be able to treat everything from major to minor emergencies. Find out more about our Emergency Room Services including our pediatric rooms, imaging and full-service accredited diagnostic lab.

Directions icon

Directions

Looking for your nearest Altus Emergency Center?  Click on the following links to access each of our locations on Google Maps:

insurance icon

Insurance We Welcome

Don’t forget that the Law Guarantees Coverage.  We will process and file a claim with all major commercial/private insurance companies on your behalf, such as but not limited to AETNA, BCBS, Cigna, Humana, and United Health Care. During the during PHE, we have been granted access to care for our Medicare patients.  Find out more.

uninsured patient icon

Uninsured Process

Are you not insured and need emergency care?  No problem! We provide the option of receiving that critical emergency medical care to our uninsured patients.  At all Altus facilities we offer free medical screening to all patients in case they wonder whether or not their situation is a medical emergency.  Should it be a potential medical emergency, there is an uninsured process option. Please feel free to Contact Us for more information.

healthcare services icon

Services

At Altus Emergency, we are fully equipped to offer first class emergency room services, 24 hours a day, 365 days of the year.  You can rest assured that once you walk into any of our facilities, our caring, knowledgeable ER Team will be ready to care for you.  Our site ER physicians, nurses and techs will be able to treat everything from major to minor emergencies. Find out more about our Emergency Room Services including our pediatric rooms, imaging and full-service accredited diagnostic lab.