An Interview with Eddie Rescue

Eddie Rescue, the most loveable, huggable friend you’ll ever have.

Introducing – Eddie Rescue, our most cuddly member of the Altus Emergency Center Team

We have featured many extraordinary people through our “Meet the Altus Emergency Team” section.  However, today we are proud to introduce you to our most huggable member of our Altus ER Team, our very own Eddie Rescue.  Eddie “the Teddy” Rescue is not your ordinary bear.  Having been with Altus Emergency from the very beginning, he has become the very essence of laughter and cheer that normally doesn’t hang out around your usual ER.

Everywhere he goes, Eddie is always ready for making you happy.  This gentle soul will produce smiles from adults and children alike.  We have asked him many times, “How do you do it, Ed?”.  With a twinkle in his eyes, he will just smile.  That Eddie is just too smart to give away his secret sauce to making people happy, but we don’t mind!  We’re just thrilled to have him on our team.

In a rare opportunity, Eddie Rescue took us up on our request for a one on one interview.  We couldn’t believe it!  Our legendary friend and mascot will finally open up to his fans so we can know, just who is Eddie Rescue?

We invite you to get to know Eddie Rescue, our fun-loving mascot. You’ll see him dancing away at events, in photos or in videos, reading books to children, and intuitively knowing when you really can use a hug to make it all better.

An interview with Eddie Rescue is the latest in the series of Altus Staff articles dedicated to the amazing people behind what is #TeamAltusER:  We’re Not Neighbors, We’re Family!

Studies and Formation

Eddie Rescue graduated from the prestigeous Build a Bear University.  He was hired right out of school and has been with us at Altus Emergency for the past five years.  When asked why he decided to become a mascot he admitted,

“There are only a few special elite mascots that get picked from my school. When I was presented with this honor, I knew I had to take it.” – Eddie Rescue

Meet Mr. Eddie Rescue

Ed on Life, Happiness, and the Future

We enjoyed a lovely chat with Eddie, an East Texas native. He shared about his family, hobbies, and passions. The following are some highlights of our interview.

Q: “Thank you so much for taking time from your busy schedule, Eddie.  So tell us, where are you from?”

A:  Eddie:

 I was born in the East Texas Woods just on the other side of Silsbee.

Q:  “Oh, I hear it’s beautiful out there. Growing up, what or who has been your biggest influence or your mentor?”

A:  Eddie:

My Biggest influence has to be from Tony The Tiger from Kellogs Frosted Flakes, Heeeees Great!

Q:  “Tell us a little about your family life. Is there a Mrs. Eddie Rescue?”

A: Eddie:

Its Complicated.

Q: “I understand.  It happens a lot these days. What are your hobbies and interests?

A: Eddie:

First and foremost, I love to see the kids smile at all my locations. When I am not working at Altus, I like to fish on the coast, travel to Alaska to catch salmon. I help with the local bee companies by eating a lot of honey.

Q: “Wow!  They all sound like a lot of fun.  That leads me to my next question is if you could get free tickets anywhere where would you travel to?

A:  Eddie:

I would like to travel to Nashville, Tennessee. I love to dance and country music is some of my favorite tunes.

Q: “Well, we’ll just have to keep that in mind. What would be your dream come true?”

A:  Eddie:

Going Viral on social media would a instant hit. I think that could get me to a Tony The Tiger Status.

Q: “What do you love most about working with Altus ER?

A: Eddie:

(Getting up and giving me a big hug.)  I love all of you guys so much!

That Eddie!  He’s the most loveable bear I have ever met in my life.  We are truly honored to have him on our team!  Thank you, Eddie Rescue, we know that you will be bigger than Tony the Tiger someday.  We are and will remain your biggest fans.  The next time you see Eddie, remember, there’s no need to be afraid during an emergency, just head for your closest Altus ER and we’ll be happy to take care of you.

Keep up with Eddie by liking and following our Altus ER Facebook, Instagram and YouTube.

Altus Emergency Centers Texas is Here for You 24/7

Altus ER. We-Have-Dedicated-Specialists

Altus Emergency Centers are all open 24/7/365, with no lines. Our facilities are well-equipped to diagnose and treat everything from major to minor adult and pediatric emergencies.  We are honored to be a part of our beautiful Texas communities and work hard each day to help see them grow and prosper!

24 Hour ER Services – Best in Texas

Looking for the best quality 24 hour ER services?

We offer the best freestanding 24 hour ER services in Texas. We have top of the line medical technology and highly experienced ER healthcare experts prepped and ready to come to your aid in Baytown, Lake Jackson, Lumberton, and Waxahachie.

Each ER team is highly efficient in treating chest and abdominal pains, pediatric emergencies, flu symptoms, sports injuries, bone breaks and fractures, as well as all other major and minor injuries. All services are available 24/7, including weekends and holidays with little to no wait times.

Meet the Lumberton Administrator Richelle Blackburn

An Interview with the Lumberton Administrator Richelle Blackburn

Introducing – Richelle Blackburn, our caring and respected Administrator at Altus Emergency Center Lumberton.

Administrator, Richelle Blackburn heads our spirited team at Altus Emergency Center in Lumberton.  Since its establishment in Lumberton in 2013, this freestanding emergency center has been a beacon of hope for thousands of families who would have had to drive long distances to get high-quality emergency care.  Rather than arriving at Lumberton, it blossomed out of it as most of its staff made up of talented locals on a quest to bring the best to their community.  Heading this team is administrator Richelle Blackburn who is a highly active participant in community awareness and prevention campaigns as well as just for fun to bring out smiles.  Our administrator, Richelle Blackburn has helped inspire the team to participate in charity campaigns for flood and hurricane victims, to the promotion of better health awareness, and fun family-friendly activities such as the Trunk or Treat and the upcoming Touch a Truck.  Stay on top of these by visiting our Altus ER Lumberton Facebook and Instagram pages.

We invite you to get to know administrator Richelle Blackburn, our fearless leader that gets to know each of the staff members on a personal basis as well as the patients. It’s her smiling face that you will see in photos with the Lumberton Chamber of Commerce, with the Lumberton ISD and on funny videos trying to explain how to prevent an accident or an illness in a way that can be understood by all of us and not just the doctors.

“Richelle is the care giver of the group. Richelle takes much pride for the patient care as well as making sure staff is given their needs at facility. This creates a both win win for patient and staff. She is the reason for great customer service satisfaction and was meant to lead a healthcare facility. She cares for our health!”

– Garrett Syphrett, MBA

Meet the Lumberton Administrator is the latest in the series of Altus Staff articles dedicated to the amazing people behind what is #TeamAltusER:  We’re Not Neighbors, We’re Family!

Here is Richelle Blackburn accompanied by Sara Reyes Nurse Manager, Jodi Gentz LVN, and Jesse Young LVN.
Here is Richelle Blackburn accompanied by Sara Reyes Nurse Manager, Jodi Gentz LVN, and Jesse Young LVN.

Studies and Formation

Richelle Blackburn graduated with a Criminal Justice Degree from Lamar University in Beaumont with plans to pursue a law degree.  She is certified in both Medical Coding and Practice Management.  She admits, “I am still considering pursuing that law degree in the near future.”

Great Values Backed by Solid Experience.

Prior to her role at Altus ER, Richelle was a Practice Manager for Dr. Erlinda Punsalan for 20 years.  After the doctor retired in 2012, she joined the Altus ER team.

Richelle has 25 years in the healthcare industry, with over 10 years in healthcare management.

“We rise by lifting others!”

Lovely Lady from Nederland

An Interview with Richelle, get to know her!

We enjoyed a lovely chat with Richelle Blackburn, born and raised in Nederland, Texas. She shared about her family, hobbies, and passions. The following are some highlights of our interview.

Click on each gallery photo for more details.

Q: “What you love most about living in Nederland, Texas?”

A:  Richelle:

I live close to all 4 of my sisters and my mom.  I could not imagine living anywhere else, I love and admire my family so much and I am so blessed to be close to them everyday.

Q:  “Why did you decide to go into healthcare administration?”

A:  Richelle:

Honestly, I had no interest in Healthcare at all as a career choice.  In 1992 while I was in college pursuing my Criminal Justice degree I interviewed for a position with Dr. Erlinda Punsalan.  While completing my degree, I truly grew to love the patients and the staff as well as Dr. Punsalan and from there my healthcare career grew!

Q:  “What or who have been your biggest influences or your mentor?”

A:  Richelle:

My mom! She is a beautiful, loving, kind soul who has overcome all obstacles in her life! She taught me to work hard, never give up, and that I can achieve anything I set my mind on!  An AMAZING role model for me!

Q: “What is your secret to success?

A: Richelle:

Am I successful?  I honestly have never considered my self successful rather blessed that I get the opportunity to provide leadership to others.

Q: “What is your management style? How do you like to communicate with your team?

A:  Richelle:

This was a hard one for me to answer so I had to ask others to help me provide an answer.  Inspirational Management! This is their answer! Truthfully, I aspire to motivate my staff to be the best they can be both in and outside of the workplace!

Q:How would you describe the company culture here?”

A:  Richelle:

“We are family.”

Q: “What is a good day like for you?

A:  Richelle:

Everyday is a Good Day!

Q: “How do you push through your tough times?

A:  Richelle:

My faith!  I know all things are possible through Christ who strengthens me.

Q: “What is your secret to success?

A:  Richelle:

Am I successful?  I honestly have never considered my self successful rather blessed that I get the opportunity to provide leadership to others.

Q: “What do you love most about working with Altus ER?

A:  Richelle:

Several things: The care we are able to provide for our patients and community.  My AMAZING staff who care for our patients with compassion and kindness every single day!

Q: “What do you do when you get time off?

A: Richelle:

Travel! I love to go on cruises, it is my time to truly relax and disconnect.

Q:  “How would you summarize yourself in four words?”

A: Richelle:

“Always puts others first”.

Altus Emergency Centers Texas is Here for You 24/7

Altus ER. We-Have-Dedicated-Specialists

Altus Emergency Centers are all open 24/7/365, with no lines. Our facilities are well-equipped to diagnose and treat everything from major to minor adult and pediatric emergencies.  We are honored to be a part of our beautiful Texas communities and work hard each day to help see them grow and prosper!

24 Hour ER Services – Best in Texas

Looking for the best quality 24 hour ER services?

We offer the best freestanding 24 hour ER services in Texas. We have top of the line medical technology and highly experienced ER healthcare experts prepped and ready to come to your aid in Baytown, Lake Jackson, Lumberton, and Waxahachie.

Each ER team is highly efficient in treating chest and abdominal pains, pediatric emergencies, flu symptoms, sports injuries, bone breaks and fractures, as well as all other major and minor injuries. All services are available 24/7, including weekends and holidays with little to no wait times.

HEALTH NEWS, EVENTS & MORE.

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😱 EMERGENCIES CAN BE SCARY!
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🌝 It looks like we're forecasting GREAT WEATHER AHEAD!
Tonight, we root for the #HoustonAstros . ⚾ 🏆 #TakeItBack Guys!
🎃 On #Halloween, we'll see you at the #TrunkorTreatLumberton2019!
Oct. 31st, 6:30pm - 8:30pm 137@ N Lhs Dr, Lumberton

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It was great seeing all the people, floats and lights out at the Waxahachie Christmas Parade & Community Tree Lighting. 🦌🚓🚒🚎🚑🎅 🎄Thank you Monica and the City of Waxahachie team for putting on another fun and lit up parade! We're glad to have had the pleasure of taking part in this classic holiday event. 🎀 Happy Holidays Everyone! 👨‍⚕️ #AltusERWaxahachie Open 24/7, No Lines
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Santa Would Have Been Proud! 🎄 We stopped by UTMB pediatric primary care in Lake Jackson last week to fill their stockings with goodies!

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