Meet the Lumberton Administrator Richelle Blackburn


An Interview with the Lumberton Administrator Richelle Blackburn

Introducing – Richelle Blackburn,our caring and respected Administrator at Altus Emergency Center Lumberton.

Administrator, Richelle Blackburn heads our spirited team at Altus Emergency Center in Lumberton. Since its establishment in Lumberton in 2013, this freestanding emergency center has been a beacon of hope for thousands of families who would have had to drive long distances to get high-quality emergency care. Rather than arriving at Lumberton, it blossomed out of it as most of its staff made up of talented locals on a quest to bring the best to their community. Heading this team is administrator Richelle Blackburn who is a highly active participant in community awareness and prevention campaigns as well as just for fun to bring out smiles. Our administrator, Richelle Blackburn has helped inspire the team to participate in charity campaigns for flood and hurricane victims, to the promotion of better health awareness, and fun family-friendly activities such as the Trunk or Treat and the upcoming Touch a Truck. Stay on top of these by visiting our Altus ER Lumberton Facebook and Instagram pages.

We invite you to get to know administrator Richelle Blackburn, our fearless leader that gets to know each of the staff members on a personal basis as well as the patients. It’s her smiling face that you will see in photos with the Lumberton Chamber of Commerce, with the Lumberton ISD and on funny videos trying to explain how to prevent an accident or an illness in a way that can be understood by all of us and not just the doctors.

“Richelle is the care giver of the group. Richelle takes much pride for the patient care as well as making sure staff is given their needs at facility. This creates a both win win for patient and staff. She is the reason for great customer service satisfaction and was meant to lead a healthcare facility. She cares for our health!”

– Garrett Syphrett, MBA

Meet the Lumberton Administrator is the latest in the series of Altus Staff articles dedicated to the amazing people behind what is #TeamAltusER: We’re Not Neighbors, We’re Family![/vc_column_text][us_image image=”25262″ size=”full”][vc_column_text]Here is Richelle Blackburn accompanied by Sara Reyes Nurse Manager, Jodi Gentz LVN, and Jesse Young LVN.[/vc_column_text][vc_column_text]

Studies and Formation

Richelle Blackburn graduated with a Criminal Justice Degree from Lamar University in Beaumont with plans to pursue a law degree. She is certified in both Medical Coding and Practice Management. She admits, “I am still considering pursuing that law degree in the near future.”

Great Values Backed by Solid Experience.

Prior to her role at Altus ER, Richelle was a Practice Manager for Dr. Erlinda Punsalan for 20 years. After the doctor retired in 2012, she joined the Altus ER team.

Richelle has 25 years in the healthcare industry, with over 10 years in healthcare management.

“We rise by lifting others!”

Lovely Lady from Nederland

An Interview with Richelle, get to know her!

We enjoyed a lovely chat with Richelle Blackburn, born and raised in Nederland, Texas. She shared about her family, hobbies, and passions. The following are some highlights of our interview.[/vc_column_text][us_image_slider ids=”25257,25258,25260,25259,25261″ fullscreen=”1″ autoplay=”1″ img_size=”full”][vc_column_text]Click on each gallery photo for more details.

Q: “What you love most about living in Nederland, Texas?”
A: Richelle:

I live close to all 4 of my sisters and my mom. I could not imagine living anywhere else, I love and admire my family so much and I am so blessed to be close to them everyday.

Q: “Why did you decide to go into healthcare administration?”
A: Richelle:

Honestly, I had no interest in Healthcare at all as a career choice. In 1992 while I was in college pursuing my Criminal Justice degree I interviewed for a position with Dr. Erlinda Punsalan. While completing my degree, I truly grew to love the patients and the staff as well as Dr. Punsalan and from there my healthcare career grew!

Q: “What or who have been your biggest influences or your mentor?”
A: Richelle:

My mom! She is a beautiful, loving, kind soul who has overcome all obstacles in her life! She taught me to work hard, never give up, and that I can achieve anything I set my mind on! An AMAZING role model for me!

Q: “What is your secret to success?“
A: Richelle:

Am I successful? I honestly have never considered my self successful rather blessed that I get the opportunity to provide leadership to others.

Q: “What is your management style? How do you like to communicate with your team?“
A: Richelle:

This was a hard one for me to answer so I had to ask others to help me provide an answer. Inspirational Management! This is their answer! Truthfully, I aspire to motivate my staff to be the best they can be both in and outside of the workplace!

Q: “How would you describe the company culture here?”
A: Richelle:

“We are family.”

Q: “What is a good day like for you?“
A: Richelle:

Everyday is a Good Day!

Q: “How do you push through your tough times?“
A: Richelle:

My faith! I know all things are possible through Christ who strengthens me.

Q: “What is your secret to success?“
A: Richelle:

Am I successful? I honestly have never considered my self successful rather blessed that I get the opportunity to provide leadership to others.

Q: “What do you love most about working with Altus ER?“
A: Richelle:

Several things: The care we are able to provide for our patients and community. My AMAZING staff who care for our patients with compassion and kindness every single day!

Q: “What do you do when you get time off?“
A: Richelle:

Travel! I love to go on cruises, it is my time to truly relax and disconnect.

Q: “How would you summarize yourself in four words?”
A: Richelle:

“Always puts others first”.